Job Description
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ESS Manages all aspects of large-scale accommodation facilities or "villages" for remote works, providing the essential comforts such as a hot meal, a clean bed, freshly laundered workwear to health and wellness facilities for those working away from home.
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THE POSITION
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Client & Business Management
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Build and maintain strategic client relationships.
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Conduct regular business reviews and manage contract retention plans.
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Drive client satisfaction through service improvements and innovation.
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Support sales, tender activities, and business growth opportunities.
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Oversee subcontractor performance and compliance.
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Commercial & Retail Performance
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Improve service quality through customer feedback and satisfaction surveys.
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Develop retail and merchandising strategies to maximise sales and profitability.
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Manage Bar & Retail P&L; performance through pricing and commercial reviews.
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Identify opportunities to increase revenue, volume, and margins.
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Financial Management
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Lead budget preparation and financial performance reviews.
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Achieve budget targets and control operating costs.
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Ensure accurate client billing and debtor management.
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Drive cost control initiatives and continuous improvement.
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Leadership & People Management
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Collaborate and influence across operational and support teams.
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Foster a positive workplace culture.
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Support employee development, retention, performance management, and recognition.
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Promote diversity and inclusion.
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Safety, Compliance & Sustainability
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Champion Health, Safety, Environment and Quality (HSEQ) standards.
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Ensure compliance with legislative and organisational requirements.
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Promote Compass Group's safety culture and environmental initiatives.
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Implement risk mitigation and continuous safety improvements
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THE PERSON
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Significant industry leadership experience (minimum 4-5 years)
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Strong understanding of HSE principles and workplace legislation.
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Demonstrated client relationship and stakeholder management skills.
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Ability to identify contract retention and business development opportunities.
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Strong systems and commercial acumen.
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Capacity to provide senior leadership coverage when required.
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Business or degree qualifications.
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Contract management experience.
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Senior-level culinary experience.
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THE BENEFIT
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As a Team Member with Compass Group, you will have the support, infrastructure, systems and processes you would expect from a global organisation. As an employer of choice, we recognise high performance and foster individual development. Additionally, our employees enjoy the following benefits;
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Immediate access to 100+ retail discounts accessible from your mobile
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Multiple salary packaging options to help your dollar go further
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Health and wellbeing employee benefits to help look after you
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Recognition programs including service and safety awards, regular team events, site-based advantages and company discounts.
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Diversity & Inclusion
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We value the unique backgrounds, experience, and abilities of all our employees. ESS and Compass Group are committed to creating inclusive workplaces where everyone feels respected, valued, and empowered.
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We welcome applications from people of all backgrounds, ages, sexual orientations, gender identities, and abilities, including Aboriginal and Torres Strait Islander peoples.
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📌 Manager - Key Accounts (Perth)
🏢 Compass Group
📍 Perth