Guest Experience Team Lead — Flexible Work & Growth (Sydney)

Guest Experience Team Lead — Flexible Work & Growth (Sydney)

23 Oct
|
Hoyts
|
Sydney

23 Oct

Hoyts

Sydney

HOYTS is seeking a Guest Experience Assistant Team Lead to support three Guest Experience Agents and guide the team in delivering exceptional service across Zendesk, phone, and email.
You will work closely with the Customer Service Team Leader to coordinate priorities and escalate matters when required.
You'll mentor teammates, help coach and upskill the team, and identify trends to drive process improvements while ensuring workloads are managed within budget and business needs.
#J-*****-Ljbffr

📌 Guest Experience Team Lead — Flexible Work & Growth (Sydney)
🏢 Hoyts
📍 Sydney

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