AtCertis Security Australia, our mission is to make our worldsafer,smarterand better.
As Australia's only nextgeneration security companyoperatingat scale, we protect some of the nation's most sensitive assets through disciplined operations, stronggovernanceand highly trusted people.
JobImpact
As a Retail Security Officer,you'll be the face of safety on-site—helping protect customers, staff, and assets in busy retail environments.
Your visible presence and quick response will help prevent incidents, reduce risk, and create a safe and welcoming space for everyone.
About the role
This is a fast-paced, customer-facing role where no two shifts are the same.You'll be working across retail sites providing a robust security presence,monitoringactivity, and responding to incidents as they arise.
You'll combine strong situational awareness with great customer service—supporting both safety and a positive in-store experience.
Job Location:Alice Springs,NT
Contract: Permanent part time& casualopportunitiesavailable
Pay Rate:SSIA Level4
Shift Pattern:Day Shift
Key responsibilities:
Primary duties include and not limited to:
Conduct routine patrols and security checks
Maintain a visible security presence to deter theft and anti-social behaviour
Respond to incidents and de-escalate conflicts professionally and safely
Provide excellent customer service while supporting store operations and safety
About You
Must have NT Security Licence
Valid First Aid Certificate(3yearsvalidity)with current CPRCertificate(1 year validity)
Ability to clear an Australian Police Check
Strong communicationand customer service skills
Ability to remain calm and professional in busy retail environments
Good observation skills and confidence to manage and de-escalate incidents
Why join Certis




Work within Australia'smost secure and sensitive environments
Be part of a hightrust, clearance-based workforce
Access ongoing training, careerpathwaysand professional development
Operate in a valuesdriven organisation that prioritises integrity and accountability
Commitment to diversity and inclusion; applications encouraged from women, Aboriginal and Torres Strait Islander peoples, and candidates from diverse backgrounds.
Employee benefits such as retail discounts, annual awards, Regular employee engagementsurveyand a Reward & Recognition Framework
Next Steps:
Onceyou'vesubmittedyour application, the next step is to complete a virtual interview with Certis.
This is an important part of our hiring process and must be completed for your application to be considered further.
Afteryou'vefinished your virtual interview, our hiring managers will review all candidates.
Ifyou'resuccessful in progressing to the next stage,we'llbe in touch to let you knowwhat's next.
Diversity Statement
Within Certis Australia, we believe our strength lies in the diversity of our people.
We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement.
Our commitment to aSafer, Smarter and Betterworkplace ensures every employee is supported, respected and empowered.
We actively encourageFirst Nations and Torres Strait Islander peoples,veteransand candidates from diverse backgrounds to apply.
Certis Security Australia – Master Licence Details
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📌 Security Officer (Alice Springs)
🏢 Certis-f2763f46
📍 Alice Springs