SGCH is a leading not-for-profit community housing provider in NSW and VIC, committed to creating belonging and an inclusive workplace.
The Customer Feedback Specialist will manage end-to-end feedback, complaints, appeals and claims, collaborating with customers and stakeholders to ensure fair outcomes while complying with policies and legislation.
The role requires a balanced, fair investigator with solid communication skills and a service improvement mindset, with travel to all SGCH office
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