Job Description Summary
The Technical Account Manager specialises in renewing, up-selling, cross-selling, and closing maintenance/service/license contracts for assigned region or account(s).
Must be based in Sydney, Australia, to support customers across the Sydney region.
Ensures customer awareness and understanding of applicable product elements and contractual implications.
Must meet sales objectives, e.g., quota, productivity requirements.
Description
As a Qualys TAM the candidate will hold responsibility for both the technical and sales contact with enterprise selected customer in order to manage business, establishing and growing solid relationships at all levels of business seniority within the customer's management.
The ideal candidate will work autonomously, identifying and successfully working on customers' needs and plans and interacting with your management on key topics and milestones of the activity.
Responsibilities
Maintain and develop business and technical relationships at all levels to identify and develop potential new business opportunities within aligned accounts
Deliver engaging sales presentations that are relevant to the audience
Demonstrate, prove and align product capabilities to support customer goals
Respond to customer questions on technical and business-related issues, including RFIs/RFPs
Actively promoting, managing and supporting POCs / POVs
Provide accurate forecasting on Sales pipeline
Maintain sales admin records and completing sales reports when necessary
Carefully monitor the quality of all services Qualys delivers to the customer
Raise any necessary alert for the customer's business or technical situation in a timely manner




Act as the customer champion within Qualys
Work with Product Management, Marketing and Engineering teams to drive customer requirements
Travel onsite regularly to meet with customers to be an extension of their security team
Qualifications
Bachelor's degree
2-3 years relevant experience
Excellent written and oral English
Excellent written and oral communication skills
Proven ability to work autonomously on your assigned disciplines and/or tasks
This is a sales role so familiarity with customer presentations and negotiations is desired.
Keep sales admin up to date and complete sales reports when necessary.
Experienced at blending technical details with commercial requirements and communicating such matters in a customer-oriented way.
Able to handle multiple and sometimes conflicting customer priorities.
Able to travel throughout the sales territory
Desired Attributes
Knowledge of key technologies and subjects including TCP/IP and networking, Vulnerability Management, Policy Compliance/Audit Tools, Network Security, Web App Security, Endpoint Detection and Response, File integrity Monitoring Patch management, Cloud Security, Containers, DevOps cycle and API scripting (curl, python, ...)
Qualys, Inc. (NASDAQ: QLYS) is a pioneer and leading provider of disruptive cloud-based security, compliance and IT solutions with more than 10,000 subscription customers worldwide, including a majority of the Forbes Global 100 and Fortune 100.
Qualys helps organizations streamline and automate their security and compliance solutions onto a single platform for greater agility, better business outcomes, and substantial cost savings.
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📌 Technical Account Manager (Sydney)
🏢 QLYS_AU Qualys Australia
📍 Sydney