Office of the Children’s Guardian

Intelligence Officer

- Exciting opportunity to join the newly established Investigations & Enforcement Directorate.
- Join a supportive and collaborative team culture with learning & development opportunities and access to health & wellbeing programs.
- Full-time temporary role until 30 June 2027 with the potential to become ongoing.
- Located at Strawberry Hills with hybrid / flexible working arrangements.
- Clerk Grade 7/8 - $116,981 - $129,492 (plus employer's contribution to superannuation and annual leave loading).

About the Office of Children’s Guardian

The Office of the Children’s Guardian (OCG) upholds NSW children, young people and vulnerable people's right to be safe by overseeing, regulating and monitoring organisations and individuals that provide services to children. We are guided by our values of integrity, trust, service, accountability, respect and empathy.

To find out more about the Office of the Children’s Guardian, visit our website.

About the role

This is a specialist intelligence role supporting the OCG and its Investigations & Enforcement Directorate. You will turn complex information into clear, actionable intelligence that helps identify emerging risks and informs regulatory, compliance and enforcement decisions across the Child Safe, Working with Children Check and Reportable Conduct schemes.

Working across operational and strategic priorities, you will research and assess information from varied sources, identify patterns and connections, and translate your findings into practical advice for investigators, compliance teams and senior decision makers. You will also contribute to stronger intelligence capability across the OCG by supporting effective information sharing and the continuous improvement of intelligence tools, systems and practices.

In this role, you will:

- Collect and analyse information from a range of sources to identify risks, trends and connections.
- Prepare concise intelligence reports, briefings and visual products for operational and executive audiences.




- Provide timely intelligence advice to support investigations, compliance activity and decision making.
- Work collaboratively with internal teams and external agencies to share information appropriately.
- Help strengthen intelligence systems, methods and practices across the OCG.

Key knowledge and experience

- Substantial experience in intelligence analysis, ideally in a regulatory, law enforcement or similarly complex environment.
- Sound knowledge of intelligence methods and the ability to analyse complex and diverse information.
- Experience preparing accurate, defensible intelligence products and briefings for different audiences.
- Clear written and verbal communication, sound judgement and strong attention to detail.
- Professionalism, integrity and discretion when handling sensitive information.
- Confidence using intelligence databases and analytical tools, with the ability to learn new systems quickly.

Essential Requirements

- Appropriate tertiary qualifications intelligence studies, security studies, criminology, data analytics or a related discipline, or demonstrated equivalent professional experience.
- Employment at the Office of the Children’s Guardian is subject to the satisfactory completion of security and related vetting checks.
- All roles associated with the Office of the Children's Guardian are required to have a current Working with Children Check.

For further information about the role, please view the role description.

Our commitment to Diversity

We welcome and encourage applications from people across our diverse community, especially from Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel protected, respected,



valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

The OCG encourages applications from people with disability and will provide reasonable adjustments in our recruitment processes and in the workplace.

If you require an adjustment in the recruitment process, please contact the OCG People and Culture team on (02) 8219 3661 or [email protected] and advise of your preferred method of communication.

How to apply

When applying you will need to attach a cover letter (maximum 2 pages) which also addresses the two targeted questions below and an up-to-date resume (maximum 4 pages) in either Word or PDF format.

We are looking for you to demonstrate your competence in the focus capabilities as outlined in the role description, so please develop your response with this in mind.

Targeted questions

1. Tell us about a complex intelligence analysis you completed. What analytical methodologies, tools and data sources did you use? How did you assess the reliability of the information, identify any intelligence gaps; and how did your analysis support a decision or operational outcome?
2. Give an example of when you identified an emerging strategic intelligence trend or issue affecting high-risk operations in your field. How did you determine its strategic significance, and develop risk-based recommendations to support triage, prioritisation and further action

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role.

To discuss the role, please contact Lindsay Kerfoot, Manager Investigations & Enforcement, Investigations & Enforcement at [email protected].

Applications closing date: Monday 9 November 2026 at 10:00am

A talent pool may be created through this recruitment process. A talent pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.

📌 Intelligence Officer (Strawberry Hills)
🏢 NSW Department of Customer Service
📍 Strawberry Hills