NEC Darwin is seeking a Customer Success Manager to deliver Managed Services for a government client. You will be the primary contact for ITIL functions and oversee service delivery, governance, and performance reporting to ensure contractual obligations are met.
You will lead a multidisciplinary service management team, drive continuous improvement, collaborate with implementation, operations and IT support, and present outcomes to executive stakeholders to support strategic objectives.
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📌 ITIL Lead, Customer Success Manager — Gov IT Services (Darwin)
🏢 Euro Staffs
📍 Darwin
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