Glenelg River Cruises is seeking enthusiastic and reliable Stewards and Deck Hands to join our team on a casual basis. Based in Nelson VIC 3292, this role is perfect for individuals who enjoy working in a agile hospitality environment with a passion for delivering exceptional customer service.

As a Steward and Deck Hand, you will be at the heart of our cruise operations, ensuring our guests have a memorable and comfortable experience whilst maintaining the highest standards of safety and cleanliness aboard our vessels.

Key responsibilities

Provide attentive and courteous service to cruise passengers, including taking orders, serving food and beverages, and attending to guest requests

Maintain exceptional standards of cleanliness and hygiene throughout all passenger areas, decks and facilities

Assist with deck operations, including securing equipment, handling mooring lines and preparing the vessel for departure and arrival

Support the catering team in food preparation and service activities as required

Ensure all safety protocols and procedures are followed at all times, maintaining a secure and orderly environment

Respond promptly and professionally to guest enquiries and concerns

Assist with general maintenance tasks and minor repairs to keep the vessel in optimal condition

Work collaboratively with all crew members to ensure smooth cruise operations

Looking for more than just a seasonal gig? If you have big maritime dreams, this is your ultimate launching pad. We don't just want you serving drinks—we want to help you run the ship.

Log Your Sea Time:





Every single hour you spend working on our vessel counts toward your official maritime sea service. We will gladly sign off on your sea time hours to help you qualify for higher commercial qualifications.

Task Book Mentorship:

Looking to complete your Coxswain or Master <24m Task Book? Our experienced Captains and engineers will mentor you, letting you shadow deck operations, learn navigation, and check off your practical tasks during downtime.

Climb the Ranks:

Prove your work ethic on the floor, and we will fast-track you into dual hospitality/deck roles, leading to full deckhand positions and eventually supporting you all the way to sitting your Captain's tickets!

What we’re looking for

Previous experience in hospitality, waiting staff, or customer service roles, ideally within the tourism or cruise industry

Strong communication and interpersonal skills with a genuine passion for delivering excellent customer service

Ability to work effectively as part of a team in a fast-paced environment

Physical fitness and the ability to work in variable weather conditions

Flexibility and willingness to work shifts, including weekends and public holidays

A proactive approach to health and safety,



with a commitment to maintaining workplace standards

Basic swimming ability or water confidence is advantageous

A positive attitude and willingness to learn

Relevant certifications or training in hospitality, food handling, or maritime safety would be beneficial but not essential

What we offer

Glenelg River Cruises offers casual team members the opportunity to work in a vibrant hospitality setting surrounded by the natural beauty of the Glenelg River. You will gain valuable experience in cruise operations and customer service, working alongside a dedicated and friendly team. We are committed to providing a safe, inclusive and supportive work environment where your contributions are valued. Casual positions offer flexibility in scheduling, making this an ideal opportunity for those seeking variable work arrangements. We provide on-the-job training and development opportunities to help you succeed in your role.

About us

Glenelg River Cruises is a leading tourism operator based in Nelson, Victoria, specializing in memorable cruise experiences along the scenic Glenelg River. We are dedicated to showcasing the natural beauty and wildlife of our region whilst providing guests with outstanding hospitality and service. Our mission is to create unforgettable experiences for every visitor, and our team is central to achieving this goal. We pride ourselves on our strong values of safety, respect and environmental stewardship, and we are committed to being an employer of choice within the tourism and hospitality sector.

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📌 Steward & Deck Hand (Nhill)
🏢 Glenelg River Cruises
📍 Nhill