Field Service Product Specialist

Join Salesforce’s Field Service GTM organization as a product technical specialist embedded within Salesforce’s Field Service GTM organization. Partner with Account Executives to win complex enterprise deals, understand customer operations, and architect transformative solutions using Salesforce Field Service, Agentforce, and related technologies.

What You'll Do

- Lead end‑to‑end technical sales motions — from discovery to deal close.
- Conduct executive‑level product demonstrations and architecture presentations to C‑suite and VP‑level stakeholders.
- Lead technical design sessions, designing domain‑specific Field Service workflows and architectures.
- Build and execute hands‑on proof of concepts leveraging Salesforce Field Service and Agentforce.
- Translate complex business requirements into solution architectures and roadmaps.
- Drive customer adoption and usage growth post‑sale.
- Develop technical champions within customer organizations.
- Partner cross‑functionally to ensure seamless customer journeys.
- Provide competitive intelligence and positioning.
- Travel to customer sites up to 25‑50% of the time.

What We’re Looking For

- 7+ years experience in enterprise software pre‑sales, solution consulting, or technical architecture focused on field service, mobile workforce, or asset management.




- Deep expertise in Salesforce Field Service (FSL) including scheduling optimization, mobile capabilities, and asset management configuration, or equivalence with other field service platforms.
- Proven ability to architect and present end‑to‑end solution designs for complex, enterprise‑scale deployments.
- Experience leading technical discovery sessions and translating business requirements.
- Strong executive presence.
- Demonstrated ability to manage technical due diligence and risk assessment.
- Familiarity with integration technologies (APIs, middleware, IoT).
- Willingness to travel 25‑50%.

Preferred

- Salesforce certifications (Field Service Consultant, Application Architect, or System Architect).
- Industry background in utilities, manufacturing, healthcare, or telecommunications.
- Familiarity with Agentforce, AI‑driven scheduling, or agentic workflow automation.
- Experience in or alongside customer success, professional services, or consulting.
- Track record of building customer champions and technical trust in enterprise accounts.

Why Join Us

Salesforce Field Service is growing quick! You’ll be part of a high‑visibility global team reporting to a GM shaping the future of field operations. The impact you drive is real, measurable, and global.

We are an equal opportunity employer and embrace diversity.

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