Job Type: Permanent position | Full time position

Job Description

ISRA Medical group Pty Ltd Address: 102 Haldon Street, Lakemba NSW 2195 Full-Time Practice Manager About us We are seeking a practice manager to take care of 4 clinics located in NSW.

ISRA Medical Group Pty Ltd is a medical service provider offering daytime and after-hours medical services and operates in NSW in the following suburbs: Parramatta, Liverpool, Campsie, Lakemba, Kogarah and Young NSW. As our Practice Manager, you'll play a key role in overseeing daily operations, supporting the clinical team, and ensuring practices are thriving well.

You will be working in a supportive setting that is dedicated to providing high level of quality medical care to our patients and their families in the local community area.

Key responsibilities

- Leading, mentoring and supporting an established team of reception and clinical support staff
- Managing rosters, leave, workflow and day to day staffing requirements
- Ensuring consulting sessions run efficiently and patients receive an exceptional experience
- Overseeing specialist billing, Medicare, DVA and health fund processes
- Manage day-to-day practice operations
- Manage HR and recruitment processes
- Lead, mentor, and support front desk and clinical staff
- Train new administration staff
- Oversee appointment scheduling, billing, and patient flow
- Ensure compliance with industry regulations and standards
- Drive practice growth through excellent service and efficiency
- Coordinate with practice owners and accountant




- Maintaining compliance with privacy, healthcare and workplace requirements
- Monitoring practice workflows, procedures and systems to ensure consistency and efficiency
- Managing patient enquiries, concerns and operational issues with professionalism and empathy

About you

- Experience as a Practice Manager of 2- 4 years or similar leadership role within healthcare
- Demonstrated experience managing a practice with a high degree of autonomy and minimal owner oversight
- Strong operational management skills and the ability to balance multiple priorities
- Proven experience leading, supporting and developing administration teams
- Sound knowledge of specialist medical administration and billing processes
- Desirable formal qualifications in healthcare, healthcare administration or business qualification.
- A strong understanding of healthcare compliance, privacy obligations and practice governance
- Excellent organisational, communication and problem-solving skills
- Sound judgement and confidence making day-to-day operational decisions
- A calm, practical and people focused leadership style

What we offer

- Permanent full time position, with four days per week considered for the right candidate
- Monday to Friday role with no routine weekend work
- Free undercover parking
- Practice closure over the Christmas and New Year period
- Genuine autonomy, trust and responsibility
- An established, collaborative team and supportive working environment

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📌 Full-Time Practice Manager (Sydney)
🏢 Business Nest
📍 Sydney