RMIT University in Melbourne is seeking a Casual Educator to join the Service Connect team. The role focuses on advising the skilled resolver group, resolving enquiries at first contact, and delivering high-quality customer service across channels.
Candidates should be able to research issues, identify root causes, work with internal and external stakeholders, and adapt to staggered start times to cover core support hours.
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📌 Casual Service Connect Advisor - First-Contact Support (Melbourne)
🏢 Rmit University
📍 Melbourne
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