Optus is seeking a Major Incident Manager to own end‑to‑end facilitation and management of Priority 1 and Priority 2 incidents across the Optus network. You will coordinate crisis activities, manage executive communications, and drive continuous improvement in incident response while working on a 24/7 onsite roster at Macquarie Park.
The role requires at least five years of telecom network experience, ITIL certification, robust vendor management and the ability to lead multi‑party bridge calls
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📌 24/7 Major Incident Lead — Telecom Resilience & Crisis (Canberra)
🏢 Coleambally
📍 Canberra
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