Senior IT Support Specialist (Level 2) - End-User & 365 (Melbourne)

Senior IT Support Specialist (Level 2) - End-User & 365 (Melbourne)

24 Oct
|
Umbrella Club
|
Melbourne

24 Oct

Umbrella Club

Melbourne

Umbrella Club in Melbourne's CBD seeks an experienced Level 2 End User Support Consultant to join a team-oriented IT support team. You will own complex incidents across Microsoft 365, Windows, and endpoint management, providing hands-on support and improving the end-user experience.

As a key escalation point, you will mentor Level 1 staff, manage tickets from opening to closure, and work with infrastructure teams to resolve cross-functional issues.

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📌 Senior IT Support Specialist (Level 2) - End-User & 365 (Melbourne)
🏢 Umbrella Club
📍 Melbourne

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