Seqwater is leading a transformation to strengthen customer experience across South East Queensland. As Lead Customer Experience, you will manage the Voice of Customer program, turning feedback into actionable improvements that influence decisions and drive performance.
You will partner with stakeholders across the business to embed customer perspectives into strategy, leveraging surveys, research and operational data to identify trends and opportunities for better service delivery.
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📌 Head of Customer Experience & VoC Insights (Brisbane)
🏢 Seqwater
📍 Brisbane
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