Taking pet insurance from grudge to great.

Pets are expensive. Chaotic. Emotionally manipulative. And the love of your life. Which is why pet insurance should probably be better than… this.

We’re building a different kind of pet insurance. From scratch. Properly. One that gives a damn, shows up in the good times, not just the bad, and might — and this is wild — actually be something people like.

We’re taking pet insurance from grudge to great. And we need someone who knows how to make people stop scrolling, start talking and give a damn, too.

As Social Media & Content Manager, you’ll bring our brand to life across social. Building a presence people want to follow, creating content worth sharing and turning pet people into a community. You’ll have the creative freedom to try things, challenge the usual and make your mark.

What you’ll be doing

You’ll own our day-to-day social presence across Instagram, Facebook, TikTok and LinkedIn. That means coming up with ideas, planning the content calendar, writing copy, shooting and editing short-form video, and creating social-first content that sounds like us — not every other insurance brand.

You’ll spot trends worth jumping on, work with creative and media agencies on bigger productions and paid campaigns, and find ways to make our content work harder. You’ll build relationships with influencers and creators, get stuck into community conversations,



and turn customer feedback into ideas that make the brand better. You’ll also help show the world what it’s like to work here, bringing our employer brand to life on LinkedIn.

And you won’t just post and hope. You’ll track what lands, learn from the data and keep testing, tweaking and improving.

What you’ll bring

- 5+ years’ experience in B2C social media and content marketing, with examples of channels you’ve managed and content you’ve created.
- Strong hands-on skills in short-form video, social-first content creation and editing.
- Copywriting chops and a natural feel for brand voice, storytelling and what makes people stop scrolling.
- Experience managing social communities and understanding how organic, earned and paid social work together.
- Some influencer or creator partnership experience, and the appetite to do more.
- Confidence working with agencies, juggling priorities and using performance insights to make the next idea better.
- Experience in a digital-first, subscription, financial services or regulated setting is advantageous.

Help build something worth doing. Make insurance a brand people swear by, not at. And create work you’re actually proud of.

Reporting to the Head of Marketing, you’ll have real creative ownership in a small team building something that doesn’t follow the usual playbook.

#J-18808-Ljbffr

📌 Social Media & Content Manager (Sydney)
🏢 Augment Talent
📍 Sydney