Central Adelaide Local Health Network (CALHN) in Adelaide CBD is seeking a strategic leader to manage the Consumer Experience Team and the Consumer Experience Program. You will oversee complaints, compliments and early resolution, turning feedback and risk insights into improvements in service quality and governance reporting.
You will partner with consumers, carers and staff to ensure diverse perspectives inform service design and continuous improvement across CALHN.
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📌 Head of Consumer Experience – Healthcare (Adelaide)
🏢 Health
📍 Adelaide
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