Project Manager – Regulatory Transformation | Contract until 30 June 2027 | Brisbane-based / Hybrid
Our client is seeking an experienced Senior Project Manager to lead the planning and coordination of a significant organisational response to a government-led review of their customer service offering.
This is a high-profile initiative requiring a strategic, delivery-focused Project Manager who can navigate complex regulatory requirements, assess business impacts and establish a coordinated implementation roadmap across multiple business functions.
Key Responsibilities
Coordinate the assessment and prioritisation of recommendations arising from a major government-led scheme review.
Translate legislative, regulatory and policy changes into business impacts, operational requirements and implementation considerations.
Develop an initial implementation roadmap, governance framework, action register and supporting decision materials.
Engage senior executives and stakeholders across legal, regulatory affairs, claims, people, technology, finance, risk, fraud and other business areas.
Coordinate planning activities and provide clear reporting to executive stakeholders to support timely decision-making.
Skills & Experience
Proven experience as a Senior Project Manager delivering complex, multi-layered business transformation or regulatory change initiatives.
Robust experience within insurance, banking, financial services or another highly regulated environment.
Demonstrated ability to interpret regulatory or legislative changes and coordinate their impacts across multiple business functions.
Exceptional executive stakeholder engagement, influencing and communication skills.
Experience establishing governance frameworks, implementation roadmaps, risk registers and delivery plans in complex environments.