Foxtel Group is seeking a Retention Representative for our Southport team on the Gold Coast. The role balances in-office delivery with work-from-home days, serving customers considering cancellation and highlighting value in Foxtel’s offerings.
You will engage in empathetic conversations, identify customer needs, and tailor solutions to retain business while maintaining high service standards. This role emphasizes empathy, active listening, and ethical support.
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📌 Hybrid Retention Specialist – Entertainment & Sports (City of Gold Coast)
🏢 DAZN
📍 City of Gold Coast
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