Duty Manager (Sydney)

Duty Manager (Sydney)

24 Oct
|
North Bondi RSL Club
|
Sydney

24 Oct

North Bondi RSL Club

Sydney

Lead the shift. Support the team. Deliver a great Club experience.

North Bondi RSL is looking for an experienced Duty Manager to join our team.

Reporting to the Venue Manager and working closely with the wider operations team, you’ll be responsible for the smooth running of the Club during your rostered shifts.

This is a hands-on role for someone who enjoys being on the floor, supporting the team and making sure our members and guests receive a consistently high standard of service.

You’ll be trusted to make decisions during your shift, respond to issues as they arise and ensure the Club operates safely, professionally and in line with our standards.

What you’ll be doing

Take responsibility for the smooth running of the Club during your rostered shift

Supervise and support staff across bar, gaming and front-of-house

Maintain strong service, presentation and member experience standards

Coordinate staff breaks and allocation during busy periods to meet operational requirements

Manage opening and closing procedures

Complete cash reconciliation, banking and shift reporting

Respond to member and guest queries, complaints and incidents

Ensure RSA, RCG, gaming, WHS, security and Club procedures are followed

Support the delivery of functions, bookings and events during your shift

Identify and elevate significant staffing, operational or customer issues to Management.

Provide clear shift handovers and communicate key issues to the management team

What we’re looking for

You’ll ideally have:

Previous experience as a Duty Manager, Assistant Manager or experienced hospitality supervisor





Experience within a club, pub, hotel, bar or other busy hospitality environment

A confident and approachable leadership style

A genuine focus on customer service and member experience

The ability to remain calm, organised and decisive during busy periods

Good understanding of hospitality compliance and operational requirements

Robust communication and problem-solving skills

Flexibility to work across a rotating roster including evenings, weekends and public holidays

Current NSW RSA and RCG are essential.

You’ll be joining a well-established Eastern Suburbs Club in one of Sydney’s most recognised locations, with a strong local membership and a busy hospitality operation.

We offer:

Competitive remuneration

A supportive and approachable management team

A strong team culture

Staff benefits and discounts

Training and development opportunities

Genuine opportunities to grow your hospitality management career

North Bondi RSL is a well-established community Club overlooking one of Australia’s most recognised beaches.

We’re proud of our relaxed atmosphere, strong connection with our members and local community, and commitment to providing a welcoming and professional experience.

Our Duty Managers play an important role in making sure each shift runs smoothly, supporting the team and maintaining the standards our members and guests expect.

If you’re an experienced hospitality leader who enjoys being hands-on, working with people and taking responsibility for a busy shift, we’d love to hear from you.

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📌 Duty Manager (Sydney)
🏢 North Bondi RSL Club
📍 Sydney

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