Showing 3501 Business Systems Analyst jobs in Sydney

Role: Business Systems Analyst (SuccessFactors)Location: SydneyAbout our teamWhat did you have for breakfast today? Whether it’s the flour in your toast or the grain in your cereal, it’s highly likely that GrainCorp helped get it onto your plate! As we find new ways to connect rural communities with food, animal feed and industrial customers around the world, we are proud to say we’re leading the way in sustainable agriculture.

About the roleWe are seeking a Business System Analyst - Success Factors to join our team in a permanent capacity. This role will see you support and improve SuccessFactors applications and associated solutions. This role is based out of the International Towers on the harbour foreshore of Barangaroo at one of Australia’s most progressive workspaces and one of the world’s most sustainable commercial precincts. Hybrid working arrangements are available. Reporting to the Business Systems Manager and joining a small but dynamic team the key responsibilities of this role include:

- Provide application support, continuous improvement and deliver upgrades/projects to maintain SAP SuccessFactors business applications & solutions across all modules (Recruitment Management, Onboarding, Employee Central, Learning, Performance & Goals, Talent & Succession, Compensation)
- Manage IT service management incidents, problems, service requests and enhancements
- Continuously improve and drive consistent practices, processes, procedures, governance and standards to ensure applications support consistency.
- Work closely with subject matter experts, process owners and key stakeholders to identify, analyse, document business requirements and project manage small system enhancements.
- Develop, review and govern functional specifications and documents that define the desired outcome of system enhancements/developments.
- Work with developers and external vendors to provide the most effective and effective solution to meet business needs.
- Analyse and translate business needs into solutions and initiatives by either managing some components of large initiatives/projects or all components of small to medium sized initiatives/projects
- Co‑ordinate system testing, training, user acceptance and validation testing of solutions and production changes and upgrades to applications and systems.
- Manage the transition to support of business applications delivered via projects.

About your experienceOur successful candidate will come to us with tertiary qualifications in an analytical discipline or equivalent. Ideally you will also have proven experience supporting HR business process designs and systems solutions with SAP SuccessFactors. Other key skills and experiences we are looking for are:

- Experience with application security: Roles design and authorisations matrix
- Previous experience with service management tools e.g. ServiceNow and Level 2/3 Support processes
- Experience with vendor management and working with vendor resources to achieve project and application support outcomes.
- Strong ability to converse with both end-users and IT employees at all levels of the organisation
- Strong understanding of all aspects of system/software development lifecycles
- Excellent communication and presentation skills, both written and verbal, including specification writing and change documentation skills
- Outstanding ability to understand, isolate and interpret business needs and develop appropriate technical solutions
- Conceptual problem solving, analysis and design ability
- Ability to take a broad view of many applications and business processes

In addition to providing proof of working rights progressed candidates maybe requested to provide suitable professional referees.

If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking.

For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even more positive and powerful for the future.

Help people create their tomorrow, while you create yours

We help people with their banking, super, retirement and finances. Through upturns, downturns, recessions, and major life transitions. Every day, we help people think and make more of their financial potential, so that they can create their tomorrow. And we’ve been doing it for over 170 years.

If we do our job well, we genuinely add to the prosperity of our country and its people.

How you'll make an impactAs a Business Systems Analyst within our Customer Platforms team, you’ll help translate complex business needs into clear, practical technology outcomes that improve how our customers, advisers and employees engage with AMP. Working across customer engagement platforms such as Salesforce CRM, contact centre technology, automation and integrated servicing solutions, you’ll partner with Product Owners, Delivery Managers, technology teams and business stakeholders to shape requirements and deliver meaningful change.

You’ll lead discovery conversations, define current and future-state processes, develop user stories and acceptance criteria, and help delivery teams maintain clarity from initial concept through to implementation. You’ll also support solution design, Agile delivery, testing, release readiness and continuous improvement, ensuring changes are well understood, effectively controlled and aligned with measurable customer and business outcomes

What you'll bring to the roleYou’ll bring demonstrated experience as a Business Systems Analyst, Business Analyst or Functional Analyst within a complex technology delivery environment. You’ll be confident eliciting and documenting business, functional and non-functional requirements, facilitating workshops, mapping processes and producing high-quality user stories, acceptance criteria and functional specifications. Experience supporting system integration testing, user acceptance testing and business readiness will also be important.

Just as importantly, you’ll be an effective communicator who can build trusted relationships across business and technology teams, simplify complex information and manage multiple priorities without losing attention to detail. Experience with Agile or DevOps delivery and tools such as Jira,



Confluence and ServiceNow will be highly valued. Exposure to Salesforce, Service Cloud, contact centre or customer servicing platforms, together with experience in financial services or wealth management, would help you stand out

You’ll thrive here if…If you can adapt from BAU to the ambiguous with ease, you’ll do well here. Change is never easy, so bring your commitment, grit and growth mindset.

Because we run lean, you’ll be expected to jump in and deliver across a variety of areas. Meaning, you’ll be closer to the action and executive decisions that influence where we go next.

If you’re someone that can hold their own, you’ll find AMP quite liberating.

Why we think you’ll love working at AMPDoing what we’ve always done is not an option, so your clever ideas will get airtime here. You’ll be encouraged to speak up and try new things. If they don’t work, we move on – better for it.

We know there’s no one way of doing things. So, you won’t have to sacrifice who you are or how you work to fit in here. We’re inclusive and flexible in many of the ways you’d expect. And in some of the ways you wouldn’t.As long as your health and wellbeing come first – at home and at work.

In fact, most of what makes AMP such a welcoming, enjoyable place to work are our people. Wherever you go, you’ll find moments to connect, feel valued and do meaningful work.

Whether it’s through our first-class leaders who are invested in you and your success. Through year-round opportunities to volunteer, fundraise and give back to the community. Or in the everyday challenges you face as we work together to strengthen this excellent organisation. Challenges that will stretch you, amplify your potential and compound the impact you have.

We believe in the power of inclusion and diversityWe’re dedicated to fostering inclusion, diversity, and a warm feeling of belonging at AMP. It sparks creativity, ignites innovation, and turns up the dial on the quality of our decisions and performance. This not only makes our workplace more engaged, but also leads to better connections with our customers.

We're your allies in the search for the perfect fit - when you apply, let us know how we can support you to put your best self forward during our selection process.

We're also committed to enhancing employment opportunities for Aboriginal and Torres Strait Islander people, so we enthusiastically encourage candidates from these backgrounds to apply and explore our Reconciliation Plan on our website

Ready to create your tomorrow? If you’re someone who sees opportunity where others see challenge, come and work with us in smart, progressive ways as we transform an iconic Australian brand for the future. And, through a series of career-defining moments, create your own tomorrow.

Don’t procrastinate! We review applications when we get them, and if we discover the ideal candidate, we may close the role earlier than the advertised close date.

Business Systems Analyst | DIAU-ADA-SA-SYD-0091

2000 Sydney Decision

Job Description

Job Description:

Who We Need Business Systems Analyst (Power Platform focus)

About the Role

You’re the person who can’t watch a broken process without mapping it, questioning it and redesigning it. Then you build the fix yourself in Power Platform. You’d rather spend a day with a client’s operations team than a week guessing at requirements, and you explain things clearly enough that people trust you.

You’ve got a few years of solid experience and you’re ready for more. This role is built to grow you into a senior consultant: you’ll work closely with our Practice Lead, take on more ownership as you’re ready, and get real exposure to client leadership and solution design.

What you’ll do

- Run discovery with clients: facilitate workshops, map current-state processes, find the real problem behind the stated one
- Redesign processes before automating them, so we improve how work gets done instead of digitising inefficiency
- Translate business needs into clear requirements, user stories and solution designs
- Build and maintain solutions in Power Apps, Power Automate and Dataverse
- Work through integrations with APIs, REST services and client systems
- Support delivery from discovery through testing, go-live and support, taking ownership of workstreams and then whole engagements as you grow
- Build strong working relationships with client stakeholders
- Contribute to our methods, templates and reusable assets so the practice gets better with every project

What you bring

- Around 3 to 5 years as a business or systems analyst, process analyst, Power Platform developer or similar
- Hands-on Power Platform build experience (Power Apps, Power Automate, Dataverse)
- Process mapping experience and a genuine interest in how work could be done better (BPMN or Lean-style thinking a plus)
- Comfort with data: relational structures, SQL, how systems talk to each other
- Some client-facing or stakeholder-facing experience, and the appetite for more

Soft Skills & Professional Qualities

- You ask the questions others skip, and you’re comfortable saying “I don’t think that’s the real problem”
- You can explain a technical idea to a non-technical person without losing them
- You stay organised across multiple pieces of work with shifting priorities
- You make sensible calls when direction is unclear, and you know when to ask
- You take ownership. If something you built isn’t working for the client, it bothers you
- You want feedback and act on it, and you share what you learn with others
- Python, .NET, Azure services or integration platforms such as Logic Apps
- Exposure to RPA or agentic AI tools

Nice to have

- A clear path to senior, with direct mentoring from the Practice Lead rather than layers of management
- Variety across industries, clients and problems
- A small, growing practice where your ideas get heard and used
- A global consultancy (Australia, South Africa, UK)



that invests in its people becoming masters of their craft

If you’re process-obsessed, love building, and want a role that will stretch you into a senior consultant, we’d like to hear from you.

What Does Decision Inc. Do?

Decision Inc. is a global technology consulting organisation with offices in South Africa, the United Kingdom and Australia. We are a leader in information-driven transformation with a core focus on data, digital and performance intelligence.

Through Decision Inc. Australia's technology and industry specialisations, we have helped our Australian clients to make better decisions faster by creating value from their data and information. We bring technology solutions that enable significant business progress whilst leveraging the research, expertise, and innovations of our global teams.

What Do We Look For in Our People?

At Decision Inc., we look for people who want to change the world with technology and data. You’ll be challenged and supported in equal measure, working on varied client and internal projects that build your technical, analytical and people skills.

We’re client obsessed and personally invested in the success of our clients and each other. We bring passion, integrity, collaboration, community and vision to how we work, and we have fun along the way.

Data Reporting Analyst / Sales Data and Systems Analyst

Global FMCG | High-impact role | Help drive better decisions across the business | Hybrid working | Barangaroo Office

We are Pernod Ricard, a leading company in the global spirits industry with over 19,000 employees globally. We hold one of the most prestigious and comprehensive brand portfolios in the industry with premium brands including: Absolut vodka, The Glenlivet Scotch whisky, Jameson Irish whiskey, Martell cognac, Havana Club rum, Beefeater, Malfy and Monkey 47 gins, Malibu liqueur and Mumm and Perrier-Jouët champagnes.

As our Data Reporting Analyst, you will help ensure the accuracy, governance and effectiveness of our customer, product and wholesaler depletion data by maintaining key master data and supporting reporting across our sales systems.

Reporting to the Head of FP&A;, you will play a key role in keeping our sales data aligned across systems, supporting business intelligence reporting, and helping the business make confident, data-driven decisions.

This role is ideal for someone with robust master data, data governance, Excel and reporting support experience, who enjoys working across systems and partnering with a range of stakeholders.

Tasks & Responsibilities

Maintain customer and product master data across MDM and Onespot, ensuring updates are accurate, complete and timely.

Process customer, product and hierarchy changes in line with governance standards and manage exception requests as required.

Act as a business liaison between stakeholders and BI development teams to support reporting needs and resolve data issues.

Maintain alignment between JD Edwards (E1) and MDM environments, including reconciling interfaces and investigating integration issues.

Support customer banner management, project delivery, testing and business readiness activities, including UAT and change support.

What you will bring to the role

Experience working with master data management processes and data governance frameworks.

Strong analytical and problem-solving skills with a high level of attention to detail.

Advanced Excel skills, including Pivot Tables, Power Query and data reconciliation techniques.

Experience working with reporting platforms such as Power BI.

Strong stakeholder management and communication skills, with the ability to manage multiple priorities effectively.

Conviviality: the Pernod Ricard Way

Working at Pernod Ricard is all about igniting conviviality in all that we do. Derived from the French word, convivialité…it means human connection, authenticity, friendship, and fun. Conviviality is energy, spirit and charisma, and is a core philosophy around how we live and work at Pernod Ricard.

The two decisions: guide us by four core values ; we are team players, dream makers, trailblazers, movers and (cocktail) shakers. We have a passion for living life to the fullest, making new friends every day, and realizing our potential as people and as a business!

We know that happiness at work starts with that feeling of belonging you get from an inclusive culture where being uniquely you is celebrated. Our values are lived, they drive our behaviours, and it’s what brings our culture to life.

Our work philosophy celebrates the magic of human connection with the flexibility needed to provide one’s most meaningful contribution. We offer a flexible work policy, with most of our positions offering a hybrid option with flexibility to work remotely 2 days a week.

Our mix of benefits

Product allowance | Hybrid and versatile working | Summer hours | Employee Assistance Program | Generous parental leave policy | Career development | Office drinks & events | Inclusive culture ERG |

Joining and contributing to an Inclusive workplace

As Créateurs de Convivialité, we are committed to better reflect the richness of our society, the marketplace, and communities in which we operate. We believe that it is the best way to build effective teams, understand our consumers by market and sustainably grow our business.

We’re client obsessed and personally invested in the success of our clients and each other. We bring passion, integrity, collaboration, community and vision to how we work, and we have fun along the way.

What We Think You‘ll Love Working at AMP

- Work directly with a highly engaged leadership team
- Help shape how a growing financial advice firm
- Exposure to AI, automation, business systems and operational improvement initiatives
- Diverse and meaningful project work
- Opportunity to build a new capability within the business

About the Role

- Proposed new role improvements... (content omitted for brevity)

To Apply

If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.

Applications close: Wednesday 28 th October at 11:55PM.

Looking for more information or assistance in applying?

We are committed to making our state a vibrant and inclusive place to live, work, and thrive for everyone. Our goal is to build a workforce that truly represents... (content omitted for brevity)

What Happens After You Apply?

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📌 Business Systems Analyst (Sydney)
🏢 Amp
📍 Sydney