Senior Medical Secretary - Orthopaedic Practice

Litton Andrews (LA Medical Recruitment) providing a Total Medical/Healthcare Recruitment and Consultancy Service with the best staffing, practice and business solutions.

This is an excellent opportunity for an experienced and motivated Senior Medical Secretary to join a respected Orthopaedic Specialist Practice based in Greenslopes. Working closely with a busy Orthopaedic Surgeon as part of a small, supportive team of two, the successful candidate will play a key role in the day-to-day operations of the practice, delivering exceptional patient service and ensuring the smooth coordination of administrative and secretarial duties in a fast-paced private specialist environment.

This is a full-time, permanent position offering 38 hours per week, Monday to Friday, ideal for a confident and organised medical secretary who takes pride in providing high-quality support to both the Surgeon and patients.

Key duties and responsibilities will include (but not be limited to):

- Acting as a critical member of the practice, managing the day-to-day operations of patient clinics, surgery bookings, and all patient billing and receipting
- Managing incoming telephone calls and assisting patients with general enquiries
- Coordinating clinic appointments and managing the diary for a busy Surgeon
- Overseeing all patient data, correspondence, appointments and patient accounts using Gentu software
- Preparing theatre quotes and coordinating theatre bookings,



including liaising with hospitals, anaesthetists and other medical professionals involved in patient care
- Processing patient billing and receipting, including inpatient/surgical billing
- Managing medical administration and correspondence and performing general day-to-day tasks to ensure the smooth operation of a busy surgical practice

To be closely considered for this position, you will have the following skills/attributes:

- Proven senior secretarial skills running the day-to-day operations of a private surgical specialist practice
- Previous experience using Gentu software, or similar platforms such as Genie, Xestro and/or Shexie
- Sound knowledge of Medicare, DVA, WorkCover, and Private Health Funds
- Exceptional ability to build rapport with patients, alongside a collaborative approach to working within a small team
- Solid communication and organisational skills
- Highly developed administrative skills with the ability to identify and implement efficiencies in processes
- Professional, compassionate, warm and caring attitude towards patients
- Excellent written and verbal communication skills
- Outstanding organisational and time management abilities with the capacity to multi-task effectively
- Fast and accurate typing skills
- Immaculate personal presentation

Remuneration:

An hourly rate of $40–$45 plus superannuation will be offered to a suitably experienced candidate, along with accessible parking options.

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📌 Senior Medical Secretary - Orthopaedic Practice (Brisbane)
🏢 Litton Andrews Pty
📍 Brisbane