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About this opportunity:

ICC Sydney are looking for a passionate and experienced Event Delivery Supervisor to join our world-class team. No two days will be the same while you empower our team to deliver extraordinary service for a multitude of events across our venues. This role will be stationed at the Cutaway but will still work across both ICC Sydney and The Cutaway depending on business needs.

Our ideal candidate is a confident operational leader with a proven track record in supporting the delivering of large and complex events, from bump in to bump out within large scale events venues.

You should possess a passion and deep understanding of all aspects of event operations, including food and beverage delivery, logistics coordination, security, risk, and safety and proven success in managing complex operations with onsite execution. Excellent written and verbal communication skills are essential, to create relationships with both internal and external stakeholders, assisting in the delivery of world class events.

In this role, you will:

- Coordinate and deliver event operations, including food and beverage service, venue readiness, logistics and loading dock activities, ensuring seamless event delivery and compliance with ICC Sydney policies, procedures and service standards.
- Act as the key point of contact and escalation for clients and stakeholders during event tenancy, ensuring all service requests, operational needs, and issues are resolved efficiently and to the highest standard.
- Lead, mentor, and manage a large, diverse team across event operations and food & beverage services, fostering a high-performance culture focused on service excellence and accountability.
- Oversee coordination with internal departments including logistics, technical services, and hospitality to ensure seamless, end-to-end event delivery.




- Drive operational excellence by implementing and maintaining best-in-class standards in client service and guest experience, reinforcing ICC Sydney’s reputation as a premium event destination.

Why ICC Sydney?

ICC Sydney offers more than just a job – we provide the chance to be part of something extraordinary. We create world class experiences while fostering a cooperative, inclusive culture where your ideas and skills are valued.

Benefits

- Free and fresh daily meals.
- Heavily discounted car parking and dry cleaning.
- Additional and generous leave opportunities including paid wellbeing leave, volunteer leave and parental leave.
- Purchased leave, novated leasing and salary sacrificing options.
- Access to exclusive health insurance offers and an executive superannuation arrangement.
- Team social events; regular companywide meetings and networking, annual awards night, social clubs and committees and diversity and inclusion activations.
- Access to discounted or complimentary event tickets.
- A coffee and pastry on us, on your birthday.
- Regular professional development and learning opportunities.
- We encourage your work life balance and offer flexibility to suit you.
- As an international company, Legends Global can offer future career opportunities throughout our global network of venues.
- CBD location close to public transport and in the heart of the Darling Harbour precinct.

Company culture

ICC Sydney is committed to prioritising equitable, sustainable and innovative practices for all team members and visitors. This includes people with all abilities, First Nations Peoples, people across all generations, LGBTQIA+ individuals, new Australians, parents and carers, and families of all structures. Our diverse,



passionate team drives a culture of collaboration, inclusion and service excellence.

Required Skills & Experience

This is a great opportunity to be part of a high performing team who oversee the delivery of over 700 events a year. If you love event operations, food and beverage, thrive in a high energy fast-paced environment and have a collaborative and inclusive approach to event operations management, then this role might be for you. You will also have:

- Minimum four years industry experience including two years in a senior supervisory role (desirable).
- Valid NSW Responsible Service of Alcohol accreditation.
- Forklift Licence (desirable).
- Demonstrated ability to deliver a high level of customer service.
- Demonstrated ability to lead large operational teams.
- Working knowledge of WH&S; legislation, risk assessment practices, food safety standards and NSW liquor laws and regulations.
- Exceptional communication and interpersonal skills, with the ability to influence stakeholders across multiple teams.
- Strong organisational skills and attention to detail, with the ability to manage multiple priorities.
- Willingness to work in a team or autonomously with minimal direction.
- Valid working rights in Australia.
- You must be 18 years or over.

What to expect next

We are looking forward to receiving your application. If your application progresses, you will be invited to attend an interview.

Eligibility

To be eligible for employment you must have valid working rights in Australia.

Background checks

Relevant screening checks will be conducted as part of the recruitment process. This includes a National Police Background Check for successful candidates. Shortlisted candidates may also be required to complete an appropriate and relevant health assessment as part of the recruitment process.

Apply

Join us at ICC Sydney, where you can bring your best, whole self to a team that truly puts people first.

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