Medical Receptionist - Permanent Part time & Casual Positions
With exciting internal promotions and the continued growth of our group, we have opportunities for friendly and enthusiastic Medical Receptionists to join our team!
We are currently seeking applicants for both a Permanent Part-Time Medical Receptionist and a Casual Medical Receptionist position at our Hamlyn Heights clinic.
About us
Banksia Medical Centre is a fully accredited family practice with clinics located in Newcomb, Torquay, Hamlyn Heights and Belmont.
We provide holistic and comprehensive family healthcare through a team of dedicated healthcare professionals, including General Practitioners and allied health practitioners.
Banksia Medical Centre Hamlyn Heights is a proud sister clinic to our established sites in Newcomb and Torquay, as well as our newer Belmont clinic. While we share the same values and high standards of care, each clinic operates as a separate entity. Both positions advertised are based solely at our Hamlyn Heights location.
About the roles
An exciting chance exists for vibrant, engaging and reliable team members to join our family medical practice in Hamlyn Heights.
These roles are ideal for someone who is professional, enjoys working as part of a team, has excellent communication skills and brings a positive, can-do attitude to their work.
Permanent Part-Time Position
Approximately 3 days per week, with shifts of around 8 hours each. Days of work are to be confirmed
Opportunities may be available to assist with additional shifts when required.
Casual Position
Additional shifts available to cover staff annual leave, personal leave and unexpected sick leave.
Flexibility and availability to assist with additional shifts will be highly regarded.
About you
Banksia Medical Centre Hamlyn Heights is a fast-paced, growing and evolving clinic, so previous medical reception experience is highly desirable. The ideal candidate will have:
Knowledge of Best Practice software (preferred, but not essential)
Knowledge of AutoMed (preferred, but no essential)
Previous administrative experience (desirable)
Excellent written and verbal communication skills
A professional appearance and a positive, friendly manner
The ability to work under pressure and manage competing priorities
Strong customer service and problem-solving skills
The ability to work independently and collaboratively within a team
A flexible and reliable approach to work
Availability to work varied hours when required, including early mornings and evenings
A commitment to maintaining patient confidentiality and privacy
Tasks and responsibilities
Your responsibilities will include:
Welcoming patients into the practice in an efficient and courteous manner
Delivering exceptional customer service at all times
Maintaining staff and patient confidentiality and privacy
Scheduling and managing patient appointments
Answering telephone calls and responding to enquiries in a professional and friendly manner
Processing patient billing and payments
Performing general administrative duties, including scanning, faxing and emailing
Assisting practitioners as required
Following practice policies and procedures
Taking direction and asking questions when needed
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📌 Medical Receptionist (Geelong)
🏢 SHIU HEALTHCAREATF SHIU HEALTHCARE BUSINESS TRUST
📍 Geelong
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