Customer Experience & Scheduling Lead, Aged Care (Brisbane)

Customer Experience & Scheduling Lead, Aged Care (Brisbane)

24 Oct
|
The Ethnic Communities Council of Queensland
|
Brisbane

24 Oct

The Ethnic Communities Council of Queensland

Brisbane

Diversicare is seeking a Customer Service Manager to lead our customer-facing operations, including call centre, intake, scheduling and administration, with a focus on person-centred care. You will partner with clinical teams to ensure seamless service delivery and champion digital transformation.

You will manage frontline staff, drive performance, coach teams and support software implementations to improve efficiency and participant outcomes in a fast-paced aged care workplace.

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📌 Customer Experience & Scheduling Lead, Aged Care (Brisbane)
🏢 The Ethnic Communities Council of Queensland
📍 Brisbane

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