Retention Specialist - Hybrid (Entertainment & Sports) (City of Gold Coast)

Retention Specialist - Hybrid (Entertainment & Sports) (City of Gold Coast)

24 Oct
|
Foxtel
|
City of Gold Coast

24 Oct

Foxtel

City of Gold Coast

Foxtel Group is hiring a Retention Representative for the Southport area, combining on-site and home-based work in a hybrid setup. You will handle inbound calls from customers looking to cancel, aiming to reignite their engagement with Foxtel through empathetic service and tailored package recommendations.

The role emphasizes persuasion, listening, and ethical support to protect loyalty, while contributing to robust retention KPIs. Start date 23 November 2026, with flexible rostered hours.

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📌 Retention Specialist - Hybrid (Entertainment & Sports) (City of Gold Coast)
🏢 Foxtel
📍 City of Gold Coast

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