Established in 2004, AcroCert is a proudly family-owned building certification business based on High Street in Maitland. We provide building approval and inspection services across NSW to homeowners, builders, developers and industry professionals.

Our registered certifiers bring extensive experience across residential, commercial and industrial projects. Our services include:

- Construction and complying development certificates
- Occupation certificates and critical stage inspections
- BCA and access consultancy

Our reputation is built on professional integrity, responsive service and a strong commitment to customer satisfaction. As we continue to grow, we remain focused on investing in our people and building a team for the long term.

About the role

This is a full-time, permanent position based onsite at the central Maitland office, Monday to Friday, 8:30am to 5:00pm. You will be the first point of contact for the business in a busy, high-volume setting, providing professional reception services and supporting the team with key administrative functions. Full training and ongoing support will be provided. Prior experience in building certification is not required.

Key responsibilities

- Provide a professional, full-time reception presence Monday to Friday
- Answer and direct a high volume of incoming calls in a professional and timely manner
- Greet and assist clients and visitors
- Manage the shared Maitland mailbox,



including physical and digital correspondence
- Coordinate monthly team morning tea celebrations and contribute to team culture initiatives
- Lodge, create and release building approval application files in accordance with company procedures
- Manage general enquiries, emails and bookings
- Provide administrative support to the wider team as required

About you

- Experience in a high-volume reception role, such as medical, dental, allied health or similar
- The ability to commit to full-time, onsite hours, five days per week, on an ongoing basis
- A professional phone manner and strong front-of-house presentation
- Excellent organisational skills and the ability to manage competing priorities in a busy environment
- A proactive, reliable approach and genuine interest in building a long-term career with the company
- Long-term career opportunity with a reputable Maitland business
- Comprehensive training and ongoing support
- A supportive team where your contributions are valued
- Regular team building days, team events and staff celebrations
- Health and wellbeing initiatives
- Free onsite parking
- A central Maitland location, close to cafes and the mall
- Stability and job security within an established organisation

If you are looking for a long-term career within a supportive and established team, where your contribution is genuinely valued, this could be the role for you.

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📌 Receptionist / Administration Officer (Maitland)
🏢 AcroCert
📍 Maitland