Specialist Medical Receptionist/Admin - Immediate Start
The Eye Health Centre is seeking an experienced and organised Specialist Medical Receptionist/Admin to join our friendly team in Brisbane, QLD. This full-time position is an exciting opportunity to play a vital role in supporting the smooth operation of our ophthalmology practice assisting between our Wickham Terrace, Spring Hill office and our Aspley practice.
What you'll be doing
Greeting patients and visitors in a warm and professional manner
Managing patient bookings, scheduling appointments and maintaining the appointment calendar
Handling patient enquiries, both in person and via phone, email, and other communication channels
Assisting with patient registration and file management
Performing a variety of administrative duties to support the clinical team
Ensuring the reception area is well-presented and welcoming at all times
Promoting a positive patient experience and contributing to the overall success of the practice
What we're looking for
Several years of experience in a similar medical receptionist or administrative role, ideally within an ophthalmology or other healthcare setting
Excellent communication and interpersonal skills, with the ability to interact professionally with patients, clinicians and colleagues
Strong organisational skills and attention to detail,
with the ability to prioritise tasks and work efficiently under pressure
Proficiency in using medical practice management software and standard office applications
A friendly, empathetic and customer-service oriented approach
A passion for healthcare and a commitment to providing the highest standard of patient care
Ability to work between sites when required
What we offer
At The Eye Health Centre, we are dedicated to supporting the professional development and well-being of our employees. You'll enjoy competitive remuneration, opportunities for career progression and a range of advantages including ongoing training, flexible work arrangements and a collaborative, inclusive work environment.
About us
The Eye Health Centre is a leading ophthalmology multi-site practice, currently 4 sites positioned in and around Brisbane, providing comprehensive eye care services to our patients. With a team of highly skilled and experienced eye specialists, we are committed to delivering the highest standards of patient-centred care. As an employer of choice in the healthcare industry, we value our employees and strive to create a positive, supportive and rewarding work culture.
If you're passionate about healthcare and eager to join a dynamic, patient-focused team, we'd love to hear from you.
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📌 Specialist Medical Receptionist/Admin - Immediate Start (Brisbane)
🏢 The Eye Health Centre
📍 Brisbane
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