This is a full-time position. You'll be the main point of contact for customers and play an important role in supporting the workshop team and business owner, helping ensure the smooth day-to-day operation of both the office and workshop administration.
Key responsibilities
Answering phone calls and managing customer bookings
Greeting customers and coordinating vehicle drop-offs and collections
Communicating with customers about vehicle findings, quotes and approvals
Providing quotes and following up recommended work
Creating purchase orders and ordering parts
Entering supplier bills and creating customer invoices
Understanding how workshop software integrates with Xero
Accounts support, including organising accounts payable and invoicing accuracy
Calculating GST, margins and pricing on parts
About you
Highly organised, meticulous and detail-oriented
Ideally has some automotive knowledge
Confident communicating with customers and comfortable with light sales and upselling
Has accounting knowledge, including GST, margins,
invoicing and purchase orders
Able to work autonomously and manage workload without constant direction
Proactive and self-motivated
Understands the importance of accurate data entry and record-keeping
Communicates clearly and works well with technicians, management and the business owner
Reliable, consistent and takes ownership of their work
About us
Like's Mechanical is a well-established mechanical workshop based in Burleigh Heads, specialising in performance vehicles while also offering general servicing, maintenance and repairs.
Supportive and practical team setting
A varied role with real responsibility and trust
The opportunity to become a long-term, valued part of the business
Variety of work (performance vehicles, vehicle upgrades and more)
Management who is passionate and strives to make work enjoyable for all our staff
Small but growing business
Clean and tidy workshop
Non-smoking work environment
Competitive remuneration (experience-based)
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📌 Reception & Office All-Rounder / Accounts Assistant (City of Gold Coast)
🏢 Like's Mechanical
📍 City of Gold Coast
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