Optus is seeking a Senior Manager, Frontline Technology & Process Transformation to lead technology and process initiatives across Retail, Technology and Transformation in Australia. You will translate frontline challenges into practical solutions, establish governance and deliver measurable value.
You'll influence senior stakeholders, manage roadmaps from discovery to implementation, and drive adoption of frontline systems such as CRM, CMS and analytics platforms to enhance customer and team
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📌 Senior Frontline Tech & Process Transformation Leader (Australia)
🏢 Optus
📍 Australia
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