Queensland Showroom and Business Development Manager

Classic with a Twist - Fortitude Valley QLD

About the role: The Queensland Manager Role is a hybrid role that splits time between running the showroom and getting out to meet architects, interior designers and other high-end trade clients, building relationships that turn into specified projects. It suits someone who’s equally comfortable on the showroom floor and in a client’s studio, and who wants to help build a premium European brand portfolio in a growing market.

Showroom and Customer Experience

Run the Fortitude Valley showroom, ensuring it reflects the brand and is presented to a high standard at all times

Deliver a premium experience to retail and trade clients, and handle escalated enquiries, complaints and feedback

Maintain visual merchandising, product displays and showroom presentation, including updates for new ranges and seasons

Plan and host showroom events and trade evenings with management to build visibility and bring clients in

Support social media and marketing activity for the Queensland market

Monitor showroom sales performance and act on opportunities to lift results

Trade Business Development

Build and manage a pipeline of high-end trade clients across Queensland, including architects, interior designers, landscape architects,



builders, developers and hospitality venues

Identify, approach and win recent trade accounts through practice visits, product presentations and CPD-style sessions

Grow specification of our brands (Tectona, Sika-Design, Fermob, Unopiù) into residential and commercial projects

Manage trade enquiries from brief through to quote, order and delivery, working with the operations team on lead times and logistics

Track project opportunities early and follow up consistently to convert specifications into orders

Represent Classic with a Twist at industry events, trade networking and showroom launches

Gather market intelligence on competitors, pricing and upcoming projects and report back to management

Meet agreed trade sales, new account and pipeline targets

Team and Operations

Lead, train and support showroom staff and casuals so the showroom runs smoothly on days you’re in the field

Coordinate rosters to ensure appropriate cover across the week

Build team product knowledge and sales capability across all brands

Maintain accurate customer, quote and order records in Cin7 and the CRM

Report regularly to the Managing Director on sales, pipeline and showroom performance

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📌 Queensland Showroom and Business Development Manager (Brisbane)
🏢 Classic With A Twist
📍 Brisbane