icare is seeking a Contact Services Officer to provide frontline customer support for workers compensation and underwriting services in NSW. This phone-based role involves handling inquiries, explaining underwriting requirements, and coordinating policy maintenance with internal teams.
You will gather customer information, resolve issues, and contribute to positive customer outcomes while maintaining accuracy and compliance. Hybrid working and career development opportunities are offered.
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📌 Insurance Customer Care Specialist (Hybrid) (Parramatta)
🏢 Insurance and Care NSW (icare)
📍 Parramatta
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