About QIC

As one of Australias leading institutional investment managers with more than $100 billion in assets under management, we have a presence across four continents, seven offices and assets across global markets.

At QIC, we believe in shared value - where delivering strong investment returns can go hand in hand with doing good for our clients, people and communities. If we invest well, we will all do better together.

Life at QIC

We know that our people perform at their best when they feel a sense of belonging and are encouraged to bring their authentic selves to work every day. We provide a supportive work environment where everyone can thrive and feel valued for their meaningful contribution in delivering for the prosperity of our clients, people and communities.

Joining QIC, you can contribute to our employee led networks that champion our diversity, equity and inclusion strategy, which consists of five key pillars: Gender Equality, LGBTQ+, Accessibility, Cultural & Linguistic Diversity, and First Nations People.

Other reasons to join us:

- Flexibility and hybrid options encouraged – certified Family Inclusive Workplace
- Recharge leave - additional 3 days leave per year
- Annual Fitness/home office reimbursement
- Ability to swap public holidays for those of personal, cultural or religious significance
- 26 weeks gender-neutral paid parental leave
- Financial study assistance and study leave
- Community leave for supporting the causes you love
- Development opportunities to extend, expand and enhance your growth.

At QIC, we welcome and encourage applications from Aboriginal and Torres Strait Islander people, the LGBTQI+ community, people with disabilities and people from all cultural backgrounds. We have an equitable, barrier-free application process so please inform us of your accessibility requirements in your application or you can reach out to our Talent Team on 07 3360 3***.

About the role:

We're looking for a hands-on Oracle HCM specialist to help shape the next phase of our People & Culture technology journey.

This is not a traditional support role. We're seeking someone who has successfully implemented and optimised Oracle HCM solutions, particularly HR Help Desk, Case Management, Knowledge Management and OTBI reporting,



and can translate business needs into practical, scalable solutions.

Reporting into the P&C; System team, you will play a key role in delivering our Oracle optimisation roadmap, improving employee and manager experiences, and helping us maximise value from our Oracle investment. This role can be based out of our Brisbane, Sydney or Melbourne offices.

Operational Support

- Work closely with Oracle, vendors and internal teams to resolve system issues and optimise platform capability
- Keeping abreast of Oracle Cloud product functionality and roadmap and raising Oracle Customer Connect Ideas to promote produce enhancements within the Oracle community
- Support with end-to-end testing of cyclical processes to support wider P&C; initiatives
- Monitoring approval workflows and integrations
- Maintaining a high level of job role security in line with QIC’s approach to segregation of duties
- Triage Level 2 functional queries, assess the impact of system changes, and raise Service Requests (SRs) for HCM-related issues, managing them through to resolution.

System Administration and Quality Assurance

- Maintaining non-production environments required for ongoing testing, development and bug fixes
- Configuration updates in Visual Builder Toolset or HCM Design Studio
- Assess, explore and test new functionality against business requirements and partner with SMEs to determine uptake within existing processes.
- Maintain high standard of governance across configuration workbooks and other supporting documentation.
- Supporting quarterly release regression and recent feature testing, including the configuration and validation of new functionality introduced through the quarterly release cycle
- Coordinate monthly patching with the third-party support vendor, ensuring regression test cases are executed and remain unaffected by bug fixes deployed across environments.

Optimisation





- Play a key role in the ongoing transformation, implementation and optimisation of Oracle HCM, including the Redwood transition, HR Help Desk and Case Management, Oracle Health Check remediation, and future modules adopted by QIC.
- Lead P&C; technology improvements as functional expert, proactively identify opportunities to streamline processes
- Maintain strong relationships with finance and technology to ensure a fully integrated solution

About You:
We are looking for an experienced Oracle HCM professional with strong functional expertise, sound technical capability and a collaborative approach to partnering with the People & Culture team and corporate stakeholders at all levels.

The ideal candidate will bring:

- In-depth understanding and hands on experience of Oracle HCM Cloud capability or other HRIS platforms (5 + years)
- Strong OTBI reporting and dashboard development capability
- Experience configuring workflows, approvals and business processes
- End-to-end implementation experience, from requirements through to go-live
- Strong stakeholder engagement and problem-solving skills
- Advanced understanding of HR operational objectives and processes working with HR teams and shared services.
- Ability to define and document business processes/requirements and map them to system processes. Ability to write comprehensive test cases.
- Ability to provide inputs to change management impacts. Strong documentation and collaboration skill is essential.
- Well-developed understanding of HR specialists’ functions and cyclical programs (i.e., performance management, recruitment, compensation)
- Ability to collaborate and influence HR specialists to reach process optimisation and benefit realisation of the HCM
- Autonomous, process-driven, and disciplined

Highly desirable

- Oracle Case Management and Knowledge Management experience
- BI Publisher experience
- Oracle Redwood experience
- Exposure to AI-enabled Oracle capabilities and service optimisation
- Experience with AI Success Navigator tool
- Multi country implementation or support is desirable
- Oracle Helpdesl

If you're looking for a rewarding opportunity to make a significant impact within a dynamic and evolving business, apply now and join our team!

📌 HCM Business Systems Specialist (Brisbane)
🏢 Qic
📍 Brisbane