Vinnova Dental is looking for an enthusiastic and experienced Full-Time Dental Receptionist to join our welcoming and professional team in Thurgoona. This is more than just a front-desk position. You'll play an important role in creating a positive patient experience, supporting our dental team and ensuring the efficient day-to-day running of our practice.
Key responsibilities
- Welcoming patients with warmth and professionalism
- Managing appointments, recalls and patient enquiries
- Answering phone calls, responding to emails and coordinating bookings
- Processing payments, health fund claims and accounts
- Maintaining an organised and efficient appointment book
- Communicating effectively with patients, dentists and team members
- Supporting the smooth daily operation of the practice
- Assisting with sterilisation and chairside duties when required, with appropriate training