Family Support Practitioner - Birthing in Our Community (BiOC)

Job Type: Permanent - Full Time

Location: Brisbane

Job Category: Community Services and Development

About

ATSICHS Brisbane delivers health care and community services that are culturally safe and built around the needs of Aboriginal and Torres Strait Islander peoples in the Brisbane and Logan regions. We are a community-owned not-for-profit organisation, started over 50 years ago to improve health outcomes for our people, our way. Through offering wraparound services, we support the physical, social, emotional, cultural and spiritual wellbeing of our people. We are working towards a future where our community thrives.

You can access the full Position Description by visiting our website under "Join Our Team".

The Birthing in Our Communities (BiOC) program provides a coordinated and culturally protected support system for Aboriginal and Torres Strait Islander families during pregnancy and childbirth. By offering a comprehensive mix of services tailored to family and community needs, we aim to build family capacity, strengthen community connections, and safeguard the wellbeing of children. At ATSICHS, through holistic case management, and collaboration with multiple service providers, BiOC empowers families to navigate challenges, develop essential life skills, and access therapeutic support to improve maternal and infant health outcomes for Aboriginal and Torres Strait Islander Families. The program also engages with families involved in the child protection system, working to address safety concerns, facilitate reunification, and support positive outcomes for children and their families.

Duties

- Effectively engage clients through cold-call home-based visits.



Turn initial ‘service offerings’ home visit into consent by delivering motivational interviewing and positive reinforcement practice interventions.
- Build strong relationships with clients through effective micro-counselling techniques (body language, voice tone, active listening) and delivering unconditional positive regard in removing shame or blame perceptions of client beliefs.
- Deliver immediate safety assessment and safety responses, documented and approved by the Line Manager, in instances of domestic and family violence, self-harm/mental health, and child abuse.Advocate for client supports against systemic barriers (courts, tertiary care systems, etc).
- Facilitate ATSICHS ‘Narrative Assessment Tools’ completed in full by client ensuring the voices of clients are imbedded in their assessment. Facilitate conversations and introspection on all assessment domains. Lead tough conversations with clients, outlining non-negotiables of statutory bodies (Child Safety, Police, Courts, Youth Justice etc.). Build change readiness of clients through motivational interviewing strategies and positive reinforcement..
- Ensure families are provided care throughout pregnancy, birth, and postnatal period, in collaboration with clients’ assigned midwives and appropriate care service providers.



Ensure client is supported through the 3 stages of BiOC schedule of care - Antenatal Care, Postpartum Care and Infant Development.
- Deliver positive reinforcement and continually highlight client strengths and successes to shift/maintain a positive immediate outlook. Deliver ongoing motivational change interventions, safely challenging client values with current actions
- Build the parenting capability through in-home parental mentoring, parenting confidence, and attachment knowledge that promote flourishing child rearing.
- Facilitate imbedding structured family routines that improve household management, healthy eating and quality family time. Improving parental management of stress and personal wellbeing, including coordinating access to ATSICHS contracted private mental health services.
- Improving financial health of families by achieving meaningful employment and/or training. Improving school attendance and educational engagement of parents, working closely with schools to overcome educational barriers.
- Deliver case managed services according to the program model of care, ensuring minimum case load requirements are maintained to ensure equitable access to services for community.
- Maintain accurate and detailed case notes of all client interactions, ensuring case notes are written from the perspective of clients in their voice.

Culture

- Everything we do is driven by a deep connection to Aboriginal and Torres Strait Islander peoples.
- We’re united in our purpose to improve lives, strengthen families, and support our communities to thrive.
- We embrace innovation, new technologies, and evidence-based approaches to meet the evolving needs of our community.
- You’ll be supported by a welcoming culture w

📌 Family Support Practitioner (Brisbane)
🏢 Aboriginal & Torres Strait Islander Community Heal
📍 Brisbane