Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.

About the ICT and EMR Services

The EMR Services team, which is based at the Austin Campus but operates across all Austin Health sites. The team plays a vital role in supporting and enhancing the Electronic Medical Record system, fostering a collaborative and inclusive culture built on trust, shared accountability, and collective decision-making. Team members are encouraged to contribute openly, support one another, and take ownership of outcomes to deliver high-quality, patient-centred digital solutions.

About the role

The EMR and ICT Education Clinical Analyst plays a pivotal role in translating clinical workflows into digital solutions and educating healthcare professionals on the effective use of EMRs and ICT systems. This role requires a registered clinician to ensure that digital workflows, training, and optimisation activities are clinically protected, aligned to real-world practice, and appropriate for high-risk care processes such as medication management and patient deterioration as safe EMR and ICT use depends on clinical judgement, not just system knowledge

A regular day will see you:

- Design, deliver, and evaluate training programs for Austin staff on EMR systems and ICT tools
- Develop educational materialsanddelivertraining that reflects real clinical scenarios, edge cases,



and high-risk situations, requiring clinicalexpertiseto design and facilitate
- Provide peer-to-peer clinical credibility, supporting engagement and trust from medical, nursing, and pharmacy staff
- Translate EMR workflows into clinically meaningful practice, not just system steps
- Ensure all education materials are available electronically in the required platforms.
- Undertake reporting of education and implementation milestones to relevant stakeholders.

About you

You will be someone who has excellent communication skills, with a strong commitment to excellence in patient care. You’ll bring energy and drive to your work and have a keen interest in developing your skillset.

To be successful in this role you’ll bring with you:

- Experience in high-risk clinical workflows(deteriorating patient)
- Experience in medication management
- Ability to apply clinical judgement to digital workflow design, training, and optimisation
- Strong understanding of clinical care processes, health sector structures, and EMR systems
- Experience in adult education, instructional design, or clinical training
- Excellent communication and stakeholder engagement skills





Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding advantages, including:

- Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation.
- A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program.
- Onsite childcare at Austin Hospital, easy access via public transport and car parking options.
- Mentoring and career development opportunities.

Work with us

We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures.

All appointments are made subject to a satisfactory National Police Check and if required, a Working with Children Check. Austin Health is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with Child Safe Standards. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Jane Warneke, EMR & ICT Education and Change Manager at [email protected].

📌 EMR ICT Educator Clinical Analyst (Melbourne)
🏢 Austin Health
📍 Melbourne