Job Description

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Position Summary/Objectives of Incumbent:
n The purpose of this position is to support from sales through to customer service on small product sales deliveries.
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Key Responsibilities

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- Work in a small team to deliver over $100m a year (or as per targets) of product sales to Vertiv clients
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- Manage own sales through to completion of projects as well as support the Project Management Team with their projects
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- Co-ordinate deliveries, installation and commissioning of units
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- Monthly reporting of RDSL and PDSL for tracking performance
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- Evaluate outstanding supplier purchase orders, cost management of outbound logistics and warehousing for assigned projects
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- Monthly forecasts of revenue and invoicing
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WHS, Setting & Quality:

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- Comply with all Work, Health & Safety, Environment and Quality obligations
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- Actively promote safety in the workplace
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Employees reporting to Incumbent: Nil

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Main contacts within Company

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- Managed Services
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- Sales
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- Services
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- Finance
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Main contacts outside the Company

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- Customers
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- Suppliers locally and internationally
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Specialist Knowledge:

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- Experience working with Oracle system (administration focused) advantageous
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Practical Experience:

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- 5+ years experience in an Administrative Customer Service role
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- Customer Service
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- Administration
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- Organisational skills
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- MS Office
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Personal Characteristics:

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- Excellent communication skills – written & verbal
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- Prioritisation capability
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- Team player
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- Time management
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📌 Sr Customer Service Specialist - Projects (Sydney)
🏢 Vertiv Group
📍 Sydney