About the role

We are seeking an experienced Benefits Management and Risk Specialist to support a large-scale reform program, strengthening the management of benefits, risks, issues and dependencies across a complex delivery environment.

In this role, you will develop and maintain fit-for-purpose frameworks, plans, registers, profiles and reporting arrangements to support effective governance, informed decision-making and the achievement of program outcomes.

Working closely with senior leaders, delivery teams, governance forums and key stakeholders, you will provide strategic advice, facilitate workshops, monitor emerging risks and interdependencies, and support the timely resolution of issues. You will also contribute to continuous improvement in program management practices, including the integration of benefits and risk management with agile delivery methodologies.

Key Responsibilities

- Develop, review and maintain benefits management, risk, issue and dependency frameworks, plans, registers and supporting governance artefacts.
- Lead benefits management activities, including benefits identification, profiling, ownership, measurement, reporting and realisation tracking.
- Identify, assess, monitor and support the treatment and escalation of program risks and issues.
- Analyse dependencies across business, policy, regulatory, technology, delivery and organisational change workstreams.
- Prepare executive reports, dashboards and governance updates to support informed decision-making.
- Facilitate workshops and reviews with stakeholders, accountable owners and delivery teams.
- Integrate benefits, risks, issues and dependencies into program plans, business cases, delivery roadmaps, assurance activities and change control processes.
- Identify emerging trends, systemic concerns and potential impacts on program delivery and benefits realisation.
- Provide quality assurance over program registers, reports, profiles and governance documentation.
- Build effective stakeholder relationships and provide strategic advice to senior leaders and governance forums.
- Coach and mentor program management office staff and delivery teams to improve capability and consistency.
- Monitor agreed actions, risk treatments and decisions to ensure timely completion and appropriate escalation.

Essential Criteria To be successful in this role,



you will demonstrate:
- Proven experience managing benefits, risks, issues and dependencies within a large-scale transformation or Tier 1 program.
- Experience developing and maintaining perks frameworks, benefits profiles, risk and issue registers, dependency registers, management plans and governance reports.
- Strong understanding of program and project management principles, including governance, assurance, planning and delivery.
- Experience facilitating workshops and working collaboratively with accountable owners, delivery teams and stakeholders.
- Strong analytical skills, with the ability to identify emerging concerns and provide evidence-based advice to senior leaders.
- Excellent written and verbal communication skills, including executive reporting and the ability to communicate complex information clearly.
- Demonstrated stakeholder engagement, negotiation and influencing skills across business areas, senior executives and external stakeholders.
- Experience working within established governance frameworks and undertaking quality assurance activities.
- Ability to manage competing priorities, exercise sound professional judgement and deliver outcomes in complex environments.
- An active AGSVA Baseline security clearance.

Desirable Criteria The following experience and qualifications will be highly regarded:

- Tertiary or professional qualifications in program or project management, benefits management, risk management, governance, assurance, business, finance or a related discipline.
- Experience working in agile technology delivery environments, particularly the Scaled Agile Framework (SAFe).
- Experience integrating benefits, risks, issues and dependencies across policy, regulatory, business, technology and organisational change initiatives.
- Experience developing dashboards and governance reports to communicate trends, interdependencies, emerging risks and benefits realisation.




- Experience supporting program assurance, business cases, change control, delivery planning or investment governance.
- Knowledge of Commonwealth governance and resource management frameworks.
- Knowledge of Australian electoral law and practice, or the ability to develop this knowledge quickly.
- Experience coaching and mentoring teams to improve program management and governance capability.

Skills and Experience The ideal candidate will be a proactive and analytical professional with strong program governance expertise and the ability to work across complex transformation initiatives. You will be comfortable engaging with senior stakeholders, managing competing priorities and translating complex information into practical recommendations. You will bring a structured approach to benefits and risk management, a strong focus on quality and accountability, and the ability to build collaborative relationships that support successful program delivery.

Benefits

- Opportunity to contribute to a significant transformation and reform program.
- Work closely with senior stakeholders and multidisciplinary delivery teams.
- Apply your expertise in benefits management, risk, governance and assurance.
- Contribute to improved program outcomes and organisational capability.
- Engage in a complex environment with opportunities to influence strategic decision-making.

Application Requirements Applicants must hold Australian citizenship and an active AGSVA Baseline security clearance .

Shortlisted candidates may be required to provide a submission comprising a one-page pitch addressing the essential criteria and a resume of no more than three pages.

Candidates should also be prepared to confirm their availability to commence, current location, planned leave exceeding one week and any secondary employment. Evidence of Australian citizenship and security clearance may be requested.

A National Police Check may be required as part of the pre-employment screening process.

Contact Details For a confidential discussion about this opportunity, please contact shilpa on 0438 027 836 or via email at [email protected]

We welcome applications from candidates who have the relevant experience and are looking to contribute to a complex, outcomes-focused program.

📌 Benefits Management Specialist (Canberra)
🏢 Exclaim IT
📍 Canberra