/n Apex Building Products in Helensvale is seeking a motivated person to join our internal sales & customer service team! /n /n Responsibilities /n /n

- Responding promptly to customer inquiries via phone and email, providing accurate information about products, pricing, availability and order status

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- Assisting customers with product selection, recommendations, and technical inquiries

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- Processing of complex customer orders accurately and efficiently in SAP

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- Collaborate with the sales team to support sales initiatives, provide quotes and prepare sales orders

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- Build and maintain strong relationships with customers

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- Maintain accurate and detailed records of customer interactions, transactions, and communications in our CRM /n /n /n Skills & Experience /n /n
- 2 years of experience in customer service, sales support, or related roles

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- Outstanding attention to detail and ability to enter complex customer orders accurately into our systems

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- Previous experience with sales of metal roofing, sheet metal or related products preferred, but not essential /n
- Proven track record of delivering excellent customer service and resolving customer issues effectively

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- Self-driven worker that also works well as part of a team /n
- Excellent communication, interpersonal and negotiating skills /n
- Strong computer skills, knowledge of SAP is a plus /n /n /n Conditions & Benefits /n /n
- Full-time permanent position, Monday to Friday

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- Excellent career opportunity with growth potential

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- Join a dynamic achievement driven team

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- Strong company, strong future

/n /n /n About the company /n /n Apex Building Products is part of the Apex Steel Group, one of Australia’s largest privately owned steel manufacturers & distributors. Since its inception in 1994, Apex has continued to grow across Australia offering a wide range of products while servicing diverse industries. With a strong focus on innovation, quality, and customer service, we are dedicated to delivering excellence in all that we do. /n /n Join our team and be a part of our continued success! /n /n All applications to be submitted through SEEK or our recruitment platform (Please do not call the office to enquire about the role). /n

📌 Customer Service Representative (Gold Coast)
🏢 Apex Steel Group
📍 Gold Coast