Are you a proactive and organised professional passionate about supporting meaningful work?

- Help create safe, well-maintained facilities for a leading NFP
- Provide customer service and coordinate work orders
- Immediate vacancy $75k to $80k plus super

Are you a proactive and organised professional passionate about supporting meaningful work?

We’re seeking a Facilities Coordinator to support maintenance and refurbishment activities across residential and service facilities on behalf of a respected not-for-profit organisation.

This permanent position offers a rewarding prospect to combine your coordination and systems skills with a strong sense of purpose, ensuring properties remain safe, compliant, and comfortable for residents and stakeholders.

You will work within a collaborative and supportive team environment and engage broadly across the business with a range of internal and external stakeholders.

Key Responsibilities In this busy role, you will be part of a centralised customer service team responding to service requests. Your key responsibilities will include:

- Coordinating day-to-day maintenance operations, including triaging requests, issuing work orders, and ensuring timely completion through the Computerised Maintenance Management System (CMMS)
- Liaising with internal teams and contractors to ensure clear communication between maintenance staff, property managers, and residents
- Obtaining and reviewing quotations to ensure best value, appropriate methodology, and compliance with relevant requirements
- Monitoring refurbishment projects and tracking progress against timelines and action plans in collaboration with maintenance and property teams
- Overseeing CMMS workflows, ensuring accurate logging, reporting, and data integrity across maintenance activities
- Managing contractor performance through KPI tracking, reviews, and compliance monitoring, and addressing non-performance where required




- Processing invoices and supporting financial administration across reactive, preventative, and project-based works
- Supporting continuous improvement initiatives, including procedure reviews, data analysis, and system enhancements as a subject matter expert
- Providing administrative and reporting support, including agenda preparation, meeting minutes, and performance reporting

About You You are a team player who is comfortable working autonomously while remaining supportive and responsive to others. To succeed in this role, you will bring:

- Experience in customer service, maintenance coordination, facilities management, or property administration within an office-based environment
- Strong organisational and communication skills, with the ability to manage competing priorities
- A sound understanding of contractor management, service level agreements, and compliance requirements
- Confidence using CMMS or similar maintenance systems to track, analyse, and report on performance
- A collaborative and empathetic approach aligned with the values of a not-for-profit organisation

What We Offer

- A permanent, purpose-driven role where your work directly supports people in need
- A supportive and inclusive team culture built on respect and collaboration, working alongside Facilities Coordinators, on-site Maintenance Officers, and a broad range of stakeholders
- A comprehensive onboarding program, initially office-based, with hybrid working available once established
- Ongoing professional development and career growth opportunities within a stable organisation
- Competitive salary packaging options to maximise your take-home pay

If you are motivated by meaningful work and want to make a difference every day, we encourage you to apply. Please note that a Working With Children Check, Police Check, and reference checks will be undertaken. Having these checks already will be advantageous.

Apply now to join a team that values integrity, compassion, and excellence in service delivery.

#SCR-emily-nilsson

📌 Facilities Coordinator (Melbourne)
🏢 Pinpoint Property Recruitment
📍 Melbourne