/n /n $26.97 per hour + Super | Permanent Part Time /n /n

- Front-of-house, administration and guest services role within our Kin Kora community

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- Join a friendly onsite team in an all-ages rental community, where your work makes a visible difference every day

/n /n Do you love helping people, enjoy keeping things organised and take pride in being the friendly first point of contact? /n Join Eureka Villages as our Guest Services & Administration Officer at Kin Kora and help us create a welcoming, well-run community for our residents and visitors. /n /n Why Eureka? /n Eureka Villages is an ASX-listed company with a growing portfolio of communities across Australia, including our all-ages rental community in Kin Kora. /n At Eureka Villages, we believe community living is about more than providing accommodation. We create welcoming communities where people feel safe, connected and genuinely at home. /n As our Guest Services & Administration Officer, you’ll play a key role in the day-to-day operations of our Kin Kora community. From welcoming recent residents and handling bookings to processing payments and supporting the Park Manager, your work will have a direct impact on the experience of everyone who lives in and visits the community. /n Reporting to the Park Manager, you’ll work as part of the onsite team while having the independence to manage your workload and keep the office running smoothly. /n Guided by our values of Putting People First, Embracing the Challenge, Committing and Following Up, Acting with Purpose and Building Belonging, you’ll join a team that takes pride in creating communities where people feel they belong. /n /n What’s the role? /n This is a varied, people-focused role for someone who enjoys customer service, takes pride in accuracy and likes keeping things running smoothly. /n Your responsibilities will include: /n /n

- Guest services and front desk: welcoming residents, visitors and contractors with professionalism and warmth,



handling check-ins and check-outs, responding to inquiries and service requests, and assisting with smooth resident move-ins and move-outs.

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- Administration and office support: assisting the Park Manager with emails, document management and scheduling, processing bookings, reservations and cancellations, managing office supplies, maintaining a professional reception area and coordinating notices and announcements.

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- Financial transactions and cash handling: processing cash, EFTPOS and credit card payments, performing daily cash reconciliations and balancing tills, generating financial reports, highlighting discrepancies and following company financial policies.

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- Compliance and safety: adhering to WHS policies, reporting incidents, hazards and concerns to the Park Manager, handling sensitive resident and financial information confidentially and supporting emergency procedures, including fire drills and evacuation plans.

/n /n What’s in it for you? /n At Eureka, we recognise that our people are our greatest asset. /n You’ll enjoy: /n /n

- $26.97 per hour + Super

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- A flexible schedule with a mix of weekday and weekend shifts

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- The chance to be part of a welcoming community in Kin Kora

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- A dynamic and supportive onsite team

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- Career opportunities with a fast-growing ASX-listed company

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- Work that makes a genuine and visible difference to our residents and their community

/n /n What’s it like working for Eureka? /n No two days are exactly the same.



/n You might start the morning welcoming a new resident and completing their move-in, before processing payments, updating bookings, preparing a community notice or helping the Park Manager with scheduling and correspondence. /n You’ll spend plenty of time interacting with residents and visitors, so we’re looking for someone who is approachable, respectful and happy to help while maintaining professional boundaries and confidentiality. /n Most importantly, you’ll take pride in your work and understand that the small things matter when you’re helping people feel at home. /n /n Is this role right for you? /n We’re looking for someone friendly, organised and customer focused. /n You’ll ideally bring: /n /n

- Experience in customer service, administration or front desk operations.

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- Strong accuracy in financial transactions and cash handling.

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- The ability to multitask and prioritise in a fast-paced environment.

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- Proficiency in Microsoft Office (Word, Excel, Outlook) and booking systems.

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- Excellent problem-solving, interpersonal and communication skills.

/n /n Familiarity with financial reconciliation and reporting, and an understanding of compliance requirements in residential or hospitality settings, would be highly regarded. /n You’ll also need to be available for a mix of weekday and weekend shifts and have a strong commitment to service, accuracy and resident satisfaction. /n /n Ready to join Eureka? /n If you’re customer-focused, proactive and love working in a community-driven role, we’d love to hear from you. /n Apply today and be part of something special at Eureka’s Kin Kora community. /n Eureka is committed to creating an inclusive workplace where everyone feels respected, supported and able to contribute. All successful applicants will be required to complete relevant pre-employment checks and provide evidence of unrestricted right to work in Australia. /n

📌 Guest Service Officer - Kin Kora (Gladstone Central)
🏢 Eureka Group Holdings
📍 Gladstone Central