Job Description

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Join us in a world where tradition and innovation create a delicious Chocolate experience!

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We believe in individual brilliance of every team member who can create memorable moments for their customers and contribute to creating a great work setting with their team.

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We seek a Retail store leader who creates innovative ideas, builds strong connections and has a preference and passion to work with an international brand.

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About the Role:

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As our Assistant Store Manager, you will support the Store Manager in guiding and mentoring our Chocolate Ambassadors by:

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- Supporting an energetic team to create meaningful relationships with customers by providing a unique chocolate experience.
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- Delegating, coaching and leading employees on their daily operations, service and collaboration
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- Assisting with roster and budget management
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- Leading from the front with passion and expertise with customers on product knowledge and preparation
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- Deploy visual merchandising strategies and promotional changes
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- Assisting in developing and leading the team to future successes
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What we would like you to bring:

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- Demonstrated previous customer service experience in a QSR, retail or hospitality environment where you have managed your tasks with clear communication, enthusiasm and passion
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- Previous Barista experience desirable
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- An ability to grow your local community and drive return sales and loyalty
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- Strong time management skills, ability to work effectively and independently with deadlines.
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- Strong rapport building abilities to assist to lead and coach a team of Chocolate Ambassadors
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What we can offer you:

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- An emphasis on a positive environment, allowing career and personal growth, celebrating your achievements and recognising your successes
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- An engaging and creative workplace full of passionate individuals that embraces diversity and thinking different
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- A paid day off on your birthday every year
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- Free hot drinks all working days and 50% staff discount
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We'd love to get to know you!

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📌 Retail Assistant Store Manager (Melbourne)
🏢 Lindt & Sprüngli
📍 Melbourne