Cybersecurity Specialist (Sydney)

Cybersecurity Specialist (Sydney)

24 Oct
|
New Era Technology Au
|
Sydney

24 Oct

New Era Technology Au

Sydney

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What We’re Looking For

- Strong written and verbal communication skills.
- Experience in customer service—ideally in travel, tourism, or hospitality.
- High attention to detail with strong organizational and follow-through habits.
- Tech-savvy and quick to adapt to recent systems and booking tools.
- A genuine love for travel and helping others design unforgettable journeys.

What We Offer

- Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.
- Exclusive travel perks and access to industry-only discounts.
- Professional development through ongoing training, mentorship, and team support.
- Community culture where passion for travel, connection, and meaningful memories drives everything we do.

Responsibilities

- Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
- Support travelers with booking updates, modifications, cancellations, and special requests.
- Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
- Follow up to confirm trip details and gather feedback post-travel.
- Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

About the Role

As a Holiday Consultant , youll help families, couples, and groups plan memorable holidays year-round. Youll provide personalized recommendations,



coordinate bookings, and ensure every trip is seamless and stress-free from start to finish.

Responsibilities:

Recommend customized holiday packages and itineraries.

Arrange accommodations, tours, and seasonal excursions.

Share destination insights and highlight local events or experiences.

Maintain clear communication with clients before and during travel.

Qualifications:

Strong communication and interpersonal skills.

Enthusiasm for travel, culture, and holiday planning.

Organized, detail-oriented, and comfortable working remotely.

What We Offer:

Comprehensive training and professional development.

Supportive, mentorship-driven team culture.

Access to travel education, industry resources, and exclusive perks.

What You’ll Do

- Create and manage customized travel itineraries for vacations, cruises, resorts, tours, and group travel
- Coordinate reservations for flights, hotels, transportation, and travel experiences
- Review booking confirmations and travel documents to ensure accuracy
- Communicate with clients to gather travel preferences and provide itinerary updates
- Research destinations, accommodations, and travel options based on client needs
- Monitor reservation changes, travel schedules, and outstanding booking items
- Maintain organized digital records and client documentation
- Deliver exceptional customer service before, during, and after travel

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📌 Cybersecurity Specialist (Sydney)
🏢 New Era Technology Au
📍 Sydney

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