/n ESS Manages all aspects of large-scale accommodation facilities or “villages” for remote works, providing the essential comforts such as a hot meal, a clean bed, freshly laundered workwear to health and wellness facilities for those working away from home. /n THE POSITION /n Client & Business Management /n /n

- Build and maintain strategic client relationships.

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- Conduct regular business reviews and manage contract retention plans.

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- Drive client satisfaction through service improvements and innovation.

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- Support sales, tender activities, and business growth opportunities.

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- Oversee subcontractor performance and compliance.

/n /n Commercial & Retail Performance /n /n

- Improve service quality through customer feedback and satisfaction surveys.

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- Develop retail and merchandising strategies to maximise sales and profitability.

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- Manage Bar & Retail P&L; performance through pricing and commercial reviews.

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- Identify opportunities to increase revenue, volume, and margins.

/n /n Financial Management /n /n

- Lead budget preparation and financial performance reviews.

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- Achieve budget targets and control operating costs.

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- Ensure accurate client billing and debtor management.

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- Drive cost control initiatives and continuous improvement.

/n /n Leadership & People Management /n /n

- Collaborate and influence across operational and support teams.

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- Foster a positive workplace culture.

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- Support employee development, retention, performance management, and recognition.

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- Promote diversity and inclusion.

/n /n Safety, Compliance & Sustainability /n /n

- Champion Health, Safety, Environment and Quality (HSEQ) standards.

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- Ensure compliance with legislative and organisational requirements.

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- Promote Compass Group's safety culture and environmental initiatives.

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- Implement risk mitigation and continuous safety improvements

/n /n THE PERSON /n /n

- Significant industry leadership experience (minimum 4-5 years)

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- Solid understanding of HSE principles and workplace legislation.

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- Demonstrated client relationship and stakeholder management skills.

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- Ability to identify contract retention and business development opportunities.

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- Strong systems and commercial acumen.

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- Capacity to provide senior leadership coverage when required.

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- Business or degree qualifications.

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- Contract management experience.

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- Senior-level culinary experience.

/n /n THE BENEFIT /n As a Team Member with Compass Group, you will have the support, infrastructure, systems and processes you would expect from a global organisation. As an employer of choice, we recognise high performance and foster individual development. Additionally, our employees enjoy the following benefits; /n /n

- Immediate access to 100+ retail discounts accessible from your mobile

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- Multiple salary packaging options to help your dollar go further

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- Health and wellbeing employee benefits to help look after you

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- Recognition programs including service and safety awards, regular team events, site-based benefits and company discounts.

/n /n Diversity & Inclusion /n We value the unique backgrounds, experience, and abilities of all our employees. ESS and Compass Group are committed to creating inclusive workplaces where everyone feels respected, valued, and empowered. /n We welcome applications from people of all backgrounds, ages, sexual orientations, gender identities, and abilities, including Aboriginal and Torres Strait Islander peoples. /n

📌 Manager - Key Accounts (Perth)
🏢 Compass Group
📍 Perth