Communications Officer

2073 Busways Group

Ready for your next opportunity? Bring your strategic and storytelling communications support for business strategy to Busways’ Pymble Head Office as a Communications Officer !

What You’ll Be Doing:
In this varied role, you’ll:

- Lead and deliver strategic communications and storytelling to support business objectives, brand reputation, and key initiatives
- Manage media relations, PR activity, crisis/issues management, and proactive storytelling across all major channels
- Plan, create and oversee a 12-month content and social media calendar across digital, print, and internal platforms
- Provide high-level communications advice, research industry trends, and identify emerging opportunities
- Collaborate closely with marketing, design, and internal stakeholders to deliver campaigns on time and within budget
- Build strong internal and external relationships while championing Busways’ values, brand standards, and culture

What You’ll Bring:

- Tertiary qualifications in communications, public relations or a related field, with 4+ years’ experience in a similar role
- A solid understanding of public transport operations, customer behaviour, service reliability and the regulatory environment affecting bus networks
- Proven expertise in media relations, issues management, social media strategy, and content calendar management
- Strong strategic communications capability with demonstrated experience delivering high-impact campaigns
- The ability to respond quickly and calmly to urgent operational or safety incidents, working alongside operations, depot teams, and leadership to provide accurate, timely updates
- A strong understandingof the political and community landscape affecting public transport, with an ability to navigate government priorities, community expectations, and contractual obligations
- Exceptional writing skills across a wide range of formats including digital, media, thought leadership and marketing content
- Highly organised with the ability to manage multiple priorities, meet deadlines, and maintain exceptional attention to detail
- Strong stakeholder engagement skills, advanced computer literacy, and the legal right to work in Australia with a current driver’s licence

What We Offer You:

At Busways, we don’t just transport people – we care about every part of the journey. You’ll be part of a supportive, collaborative team in a modern office environment with great benefits, including:

- Fitness Passport – discounted access to multiple fitness facilities
- Office Lunch Club – discounted meals




- Free staff shuttle from the Central Coast and Blacktown depots
- Employee Assistance Program for you and your family
- Career progression opportunities and full training
- Free secure on-site parking
- Employee referral bonuses & tax-effective salary packaging options

Who We Are: For over 80 years, Busways has proudly delivered reliable, safe, and high-quality bus services across NSW and South Australia. With a team of 2,800+ people, we’re committed to ensuring every journey is a positive experience, transporting over 53 million passengers annually.

What You’ll Bring:

Move to a supportive, collaborative team in a up-to-date office environment with great benefits included.

- Fitness Passport – discounted access to multiple fitness facilities
- Office Lunch Club – discounted meals
- Free staff shuttle from the Central Coast and Blacktown depots
- Employee Assistance Program for you and your family
- Career progression opportunities and full training
- Free secure on-site parking
- Employee referral bonuses & tax-effective salary packaging options

Busways is an Equal Opportunity Employer. We encourage applications from all individuals, including Aboriginal and Torres Strait Islander peoples, and candidates from diverse backgrounds.

Do you want your work to make a difference for NSW? Working to protect the state’s water resources.

- Create meaningful impact through strategic communications.
- Temporary until 30 th June 2027, full-time (35 hours per week) opportunity
- Office location upon negotiation across NSW, hybrid working supported
- Salary relative to experience, and ranges from $116,981 to $129,492 + super

Our Natural Resources Access Regulator (NRAR) team is currently seeking to appoint a Communications Officer to develop engaging communication strategies and content to build trust and confidence in NSW water regulation.

As a Communications Officer, you will work closely with subject matter experts and stakeholders to plan, develop and deliver media, communication and brand initiatives. You will help to manage NRAR’s media office, create engaging content and provide strategic communications advice. Joining a supportive and high-performing team,



you'll contribute to projects that deliver real environmental outcomes while enhancing community and stakeholder engagement.

About You

- Proven experience developing and delivering communication plans, campaigns and content across multiple channels.
- Proven experience in media relations and brand development.
- Exceptional written communication skills, including the ability to translate complex information into clear and engaging content.
- Well-developed project management and organisational skills, with the ability to manage competing priorities and deliver quality outcomes within tight timeframes.
- Experience using contemporary communication tools, channels and analytics to improve audience engagement.
- A collaborative and proactive approach, with strong attention to detail and a commitment to continuous improvement.
- Experience working in government, regulatory, environmental or public sector environments will be highly regarded.

DCCEEW conserves and protects the state’s natural environment. It manages the NSW national park estate, including its rich and diverse biodiversity and Aboriginal cultural heritage for future generations.

DCCEEW also ensures sustainable management of water resources across the state, to support the environment, communities and industry.

We acknowledge the ongoing custodial responsibilities of the Aboriginal peoples of NSW to care for Country and water and are committed to establishing meaningful partnerships with Aboriginal peoples in the management of the environment.

NRAR enforces the NSW water laws and offers guidance and education to help water users comply. We strive to be an efficient and effective regulator that celebrates and reflects the diversity of the community we serve.

Working with NRAR provides a chance to make sure water is used lawfully so that all communities and the environment get a fair share.

To Apply

If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.

Applications close Sunday 1st November 2026 at 11:55PM

Our goal is to build a workforce that not only represents but also understands and serves the diverse communities of New South Wales. We are committed to making our state a vibrant and inclusive place to live, work, and thrive for everyone. Our workforce represents people of all ages and genders, Aboriginal and Torres Strait Islander people, people with disabilities, the LGBTQI+ community, and people from diverse ethnic and cultural backgrounds.

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📌 Senior Campaign Architect, Influencer Partnerships (Sydney)
🏢 LTK Australia
📍 Sydney