Human Resource Manager

Job Description

Bring your HR expertise — and your Employment Hero skills

TDC is a community-focused organisation working across Wadeye and Darwin. Our workforce operates in a unique remote environment, requiring HR solutions that are practical, flexible, culturally appropriate and responsive to operational realities.

You’ll have the opportunity to work alongside local staff, managers and senior leaders to build capability, strengthen our workforce and create a workplace where people can succeed.

You’ll lead a broad HR portfolio covering:

- Recruitment, retention and workforce development
- HR strategy, workforce planning and organisational capability
- Employee and industrial relations, including Enterprise Agreement negotiations
- Performance management, grievances, disciplinary and complex employee matters
- Awards, legislation, policies and employment compliance
- Learning, development, coaching and leadership support
- Remuneration, reward and recognition
- WHS, workers’ compensation, injury management and return-to-work
- HR reporting, systems and continuous improvement
- Leading and developing a small HR team
- Based in Darwin with regular travel to Wadeye

If you’re an experienced HR leader who enjoys solving problems, supporting people and making things happen — we’d love to hear from you. Employment Hero experience? Even better.

Other requirements

- National Police Check (with assistance)
- Northern Land Council Work Permit (with assistance)
- NT Working with Children (Ochre Card)

Only applicants with a valid right to work in Australia will be considered.

Aboriginal and Torres Strait Islanders are encouraged to apply.

Partner with leaders, drive positive workplace outcomes and build your HR career in a varied generalist role.

Your new company We are seeking a Human Resources Officer to join a respected Northern Territory organisation and provide HR advice, administration and support across the full employee lifecycle. Reporting to the CEO, you will work closely with leaders and employees on recruitment, onboarding, performance management, employee relations, policy interpretation and HR best practice.

Your new role This is an excellent opportunity for an HR professional who enjoys variety, building robust stakeholder relationships and making a genuine impact across an organisation.

Key responsibilities:

- End-to-end recruitment and onboarding
- HR advice and support to managers and employees
- Performance management and employee relations
- HR reporting, records management and compliance
- Policy interpretation and continuous improvement initiatives
- Supporting a positive and collaborative workplace culture

What you’ll need to succeed

- Experience in a HR generalist or HR advisory role
- Strong understanding of employment legislation and HR practices
- Confident stakeholder engagement and communication skills
- Organised, proactive and solutions‑focused approach
- Relevant HR qualifications and/or equivalent experience

What you’ll get in return A great opportunity for a HR officer to take on a rewarding role supporting workplaces and communities across the Northern Territory

Requirements

- 5+ years of relevant experience.
- AQF bachelor’s degree or higher degree

Benefits

- Employer Sponsored Visa.

The client is a privately owned Australian resourcing company, designed to discover and deliver unparalleled talent within the IT and Telecommunications sector.

What we are looking for:

- Results focused individuals
- Professional and well mannered individuals who are well presented
- Good PC skills, especially with: Word, Excel & Outlook

Responsibilities include:

- Calling candidates for initial interviews
- Resourcing candidates for jobs off database
- Screening applicants from job adverts
- Preparing CV submissions to clients
- All other tasks related to recruitment
- Flexible working hours & WFH set-up




- Hot desk - abundance of live roles & opportunities to work immediately

Essential HR is a leading HR consulting firm providing outsourced HR services to small and medium‑sized enterprises (SMEs). Reporting to the Managing Director, the HR Business Partner/Consultant will support clients in all aspects of industrial relations/human resource management and maintain Employment Hero (HR software).

This role will provide support and advice to a portfolio of clients, working closely with business owners, CEO’s and line managers to ensure compliance and best HR practices.

Key Objectives include:

- Day‑to‑Day HR Support & Advice
- Interpretation of Fair Work Act, Awards, and Enterprise Agreements
- Management of Workplace Issues
- Deliver a diverse range of HR Projects
- Conduct Compliance Audits

KEY ACCOUNTABILITIES AND RESPONSIBILITIES

1. Day‑to‑Day HR Support & Advice
- Provide practical IR/HR support and advice to clients regarding employment obligations, employee relations, and HR best practices.
- Act as a first point of contact for clients for inquiries related to workplace matters.

- Interpretation of Fair Work Act 2009, Modern Awards, and Enterprise Agreements

- Provide clear and accurate interpretation of the Fair Work Act, Awards, and Enterprise Agreements to clients.
- Assist clients with understanding their obligations in relation to employment law and industrial agreements.
- Seek clarification from our Legal team to ensure the accuracy of our advice to clients.

- Management of Workplace Issues

- Support clients in handling workplace grievances, disciplinary processes, terminations, and redundancies.
- Conduct workplace investigations
- Provide guidance on appropriate procedures to ensure compliance with legal requirements.
- Attend formal meetings such as disciplinary, grievance, and consultation meetings.
- Ensure thorough documentation of meetings, including letters and correspondence, minutes, and follow‑ups.

- Policy and Procedure Development and Compliance

- Develop, implement, and review workplace policies for clients to ensure compliance and alignment with their operational needs and best practices.
- Ensure that company policies and procedures are followed by consulting with line managers and guiding clients.
- Assist clients in making discretionary decisions by providing best practice advice.
- Collaborate with clients to adapt policies as per their specific needs and legal requirements.
- Conduct periodic policy reviews to ensure they are compliant with any changes in legislation and operational changes.

- Conduct Compliance Audits

- Conduct workplace compliance audits, including reviewing existing policies, contracts, Awards, classifications, rates of pay, position description and HR practices and procedures.
- Provide recommendations for improvements to ensure adherence to legal and industry standards.

- Employment Contracts and HR Letters

- Develop, review, and update employment contracts and HR Letters to ensure they are current, best practice and compliant.
- Review employee set up in Employment Hero ensuring they have the correct pay rates and classifications (If applicable)
- Review contract variations and changes to employment details

- Position Descriptions

- Write and update position descriptions to reflect changing role requirements and organisational needs.
- Ensure all staff have a signed position description in Employment Hero.

- Performance & Salary Review Management

- Manage the probationary and annual performance review processes in Employment Hero,



ensuring clients conduct reviews effectively.
- Provide support to clients in ensuring that the performance management framework is adhered to.
- Provide advice around conducting performance reviews and giving constructive feedback.
- Participate in and provide advice on salary reviews, ensuring consistency with the Remuneration Policy and Procedures.
- Assist clients in assessing Award rates/EA rates to determine appropriate classifications and wages.
- Provide advice and ensure clients are paying as per relevant Award rates of pay and entitlements and have offset clauses where required.
- Work collaboratively with the HR Team in the following areas to maximise efficiencies for each client:
- New client onboarding processes
- Audits
- Employment Hero Implementations and optimisation
- Input into client HR Deliverable Plans
- Support around project work, delivering training, webinars and HR consulting
- Support clients in developing and implementing strategic HR initiatives aligned with business objectives.
- Time Management and Billing through accurate recording of time against projects
- Provide HR admin coverage for clients when Admin team members are on leave.
- Handle general HR administrative tasks, including client correspondence, updating records, and responding to inquiries when there is an overflow of HR Admin work.
- Support and mentor the HR Admin team member as required.

PERSON SPECIFICATION

Skills & Knowledge:

- Strong understanding of Fair Work Act, Awards, and other employment legislation.
- Excellent written and verbal communication skills with the ability to explain complex HR matters in simple terms.
- High attention to detail and accuracy in managing documentation and correspondence.
- Is highly organised with a strong ability to plan/prioritise and deliver outcomes within tight time frames
- Can solve problems and suggest viable solutions
- Proficiency in Microsoft Office, including Outlook, Excel, Word, and PowerPoint.
- Highly skilled in cloud‑based HR technology, preferably Employment Hero, with a strong understanding of its HRIS and payroll functionalities.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Proactive, adaptable, and willing to take initiative in a fast‑paced environment.
- A collaborative team player who values input from others

Previous Work Experience:

- At least 10 years’ experience in an IR/HR or workplace relations advisory role.
- Experience in an outsourcing HR model or HR consulting would be an advantage
- Experience in handling employee relations issues, including grievances, terminations, and redundancies.

Personal Attributes:

- Is a team player and motivated to provide support to the HR team
- Passionate about delivering efficiencies and compliance through maximising the use of technology.
- Is proactive, identifying issues and solutions
- Ability to build positive relationships.
- Has a high sense of urgency and is conscientious in getting back to clients quickly
- Loves learning & researching for the right answers and solutions

Qualifications & Training:

- Bachelor’s degree in human resources, Industrial Relations, or a related field
- Professional HR certification is highly advantageous.

We are seeking a versatile HR administrator/Advisor to drive our recruitment, onboarding, and performance management processes. Supporting a diverse team of staff and tradespeople, you will be responsible for contract management, visa compliance, and providing expert advice to management.

Requirements:

2years’ experience in a dedicated HR Advisor role.Strong background in blue‑coloured recruitment and EBA interpretation.Advanced MS Office skills and high attention to detail.A helpful, initiative‑driven approach to HR service delivery.Working from Home/remotely option/independent consultant Qualifications and Skills:

What we are looking for:

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