Rockingham Eye Clinic is an established, busy specialist ophthalmology practice seeking an experienced Medical Receptionist to join our friendly and professional team from approximately 5 January 2027.

Working closely with one specialist ophthalmologist, four clinical assistants and three other receptionists, you will play an important role in the smooth day-to-day running of the practice and help ensure our patients receive a positive, professional and welcoming experience.

This is a part-time position suited to someone with previous medical reception experience who enjoys working in a fast-paced clinical environment, taking pride in providing excellent patient service.

Key responsibilities include

- Greeting patients and managing front-desk reception.

- Answering incoming calls and responding to patient enquiries.

- Scheduling and managing appointments, including coordinating surgical bookings.

- Processing patient billing, payments and health fund claims as applicable.

- Maintaining accurate patient records and managing correspondence.

- Liaising with the ophthalmologist, clinical assistants, hospitals and other healthcare providers as required.





- Managing incoming and outgoing referrals and other clinical administration.

- Handling general administrative duties and assisting with the smooth running of the clinic.

You will ideally have:

- Previous medical reception experience (essential) — experience in a specialist medical practice is highly desirable.

- Experience with Genie or similar medical practice management software.

- Excellent communication and interpersonal skills, with a warm and qualified approach to patient care.

- Willingness to learn.

- Flexibility to cover other receptionists' leave where required.

- Strong organisational skills and the ability to prioritise tasks in a busy environment.

- Excellent attention to detail and confidence handling patient information, bookings and billing.

- A reliable, proactive approach and the ability to work both independently and collaboratively as part of a team.

- Good computer skills and the ability to learn new practice management systems.

- An understanding of patient confidentiality and privacy requirements.

📌 Medical Receptionist (Waikiki)
🏢 Rockingham Eye Clinic
📍 Waikiki