- Welcome patients and visitors, providing a friendly, skilled and supportive first point of contact.

- Deliver exceptional customer service in person and over the phone, ensuring a positive patient experience.

- Manage specialist appointments and coordinate complex schedules across multiple specialists.

- Process incoming referrals, patient correspondence and clinical documentation relating to sleep studies and lung function tests.

- Process Medicare claims and private billing accurately and efficiently.

- Collect patient payments, manage transactions and reconcile daily receipts.

- Respond promptly to patient enquiries and liaise effectively with doctors, hospitals and allied health professionals.

- Provide comprehensive administrative support to doctors and clinical staff to ensure the smooth and efficient operation of the clinic.

- Maintain strict patient confidentiality and handle sensitive medical information in accordance with privacy requirements.

📌 Medical Receptionist (Wollongong)
🏢 Illawarra Sleep Medicine Centre
📍 Wollongong