Qantas Loyalty seeks a Head of Personalisation & Experimentation to lead enterprise-wide personalised customer experiences and experimentation across Qantas Loyalty and Qantas Airlines. You will work with senior stakeholders to accelerate data-enabled capabilities, governance and measurement, driving engagement, loyalty and business performance.
The role requires building alignment across diverse groups, developing current processes and frameworks, and leading a high-performing team that delivers
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📌 Senior Leader, Personalisation & Experimentation (Sydney)
🏢 Qantas
📍 Sydney