Phoenix Contact is a global leader in electrical engineering, industrial automation, and industrial connectivity solutions. With operations in more than 100 countries and a strong presence across Australia and New Zealand, we provide creative technologies that power industries and support the future of automation.

We are currently seeking a motivated and technically driven Field Application Engineer to join our team in Eastern Creek, NSW . This role is ideal for someone passionate about delivering technical solutions, supporting customers, and enabling sales success across industrial and automation markets.

About the Role

As a Field Application Engineer, you will play a critical role in supporting sales teams and customers by delivering high-quality technical expertise across the Phoenix Contact product portfolio.

You will provide both pre-and-post sales technical support, deliver training, and contribute to solution development, helping driving sustainable growth and long-term customer success.

Key Responsibilities

Technical Support & Solutions

- Provide expert pre-and post-sales technical support to internal teams and customers.
- Support solution-based sales opportunities and assist with technical specifications and quotations.
- Deliver on-site technical support including testing an commissioning.
- Manage and resolve technical queries through helpdesk systems.

Training and Stakeholder Engagement

- Deliver product training, seminars, and technical presentations to internal and external stakeholders.
- Conduct "lunch & learns" sessions and support customer education initiatives.
- Collaborate with product management on new product introductions.
- Support major projects, tenders,



and technical submissions.
- Assist in driving value-added solutions and project outcomes within your territory.
- Prepare technical drawings using AutoCAD or similar tools.
- Work closely with sales, distribution, and product teams to deliver customer outcomes.
- Contribute to continuous improvement, innovation, and technical excellence
- Maintain strong communication and stakeholder engagement across the business.

Skills & Experience

We are looking for someone with:

- Tertiary qualification in Electrical, Electronic Engineering, or related discipline.
- Minimum 3+ years’ experience in application engineering or technical support roles.
- Strong knowledge of industrial automation systems (highly regarded).
- Experience with PLC/SCADA systems (advantageous).
- Proficiency in AutoCAD or similar design tools.
- Solid understanding of relevant Australian standards (e.g. AS/NZS 3000).
- Strong communication skills with the ability to engage diverse stakeholders.
- Excellent organisational, planning, and problem-solving skills.
- Commercial awareness and ability to support sales outcomes.
- Current White Card and Australian work rights required.

Why Join Phoenix Contact?

- Work for a globally recognised and respected organisation.
- Permanent full-time position with long-term career opportunities.
- Supportive and collaborative team culture.
- Employee wellbeing and professional development programs.
- Opportunity to be part of an innovative business driving industrial automation and connectivity solutions.

Please note:

Only applicants who are Australian Permanent Residents or Australian Citizens will be considered for this position.

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📌 Field Application Engineer (Sydney)
🏢 Phoenix Contact
📍 Sydney