Salary: $140,000 – $210,000

Job Type: Full-time

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you.What is the roleFull time role (Mon-Fri) based on our Brisbane office, with plenty of WFH flexibility.The Solutions Architect provides presales support and consulting services for the specification and design of tailored solutions for New Era’s potential new and existing clients. This role works closely with the sales, technical and project management teams to provide transparent communication on client requirements and the timely delivery of client solutions.The successful candidate needs to have a solid MSP background, comfortable with large-scale infrastructure and ICT environments, and has a proven track record in end-to-end solutions within a MSP context.This role sits within New Era’s national pre-sales team, providing opportunities to collaborate with peers, learn from diverse expertise, engage with a broad range of stakeholders, and leverage individual strengths across varied solution areas.



Duties and responsibilities for the role may include but are not limited to the following:Performing detailed requirements capture and analysis activityDesigning solutions that can be implemented, managed, and maintained by New Era’s technical teamProducing architectural designs for solutionsDocumenting client business requirements and produce proposals and/or tender responses in conjunction with the sales teamProviding technical content for quotes, proposals and tender responsesCompleting various levels of documentation including scope of work, design and quoting documentationProducing statements of work of external and internal projectsAssisting the sales team in winning more business through actively participating in new and existing client engagement including attending client meetings and presenting capabilities of New Era technical teamDemonstrating, presenting, and effectively articulating solutions to clientsProviding a high level of technical analysis and adviceWorking closely with the sales team to ensure clients receive consistent communication and their requirements are metMaintaining a strong working relationship with the sales, technical and project teamAssist with discovery of any future work requirements/projectsContinuously improving technical capability through accreditation, certification and maintaining up-to-date knowledge of trends in software/hardware design, infrastructure and architectureWho we are looking for5+ years of relevant experience in the roleProven experience as a Platforms and Cloud Transformation ArchitectExperience designing, implementing,



and troubleshooting up-to-date technology solutionsStrong architecture and requirements analysis skillsBroad IT infrastructure knowledgeExperience in client-facing or consultative rolesExcellent technical documentation skillsExperience presenting modern, secure, and supportable solutions, including clear migration approaches for customersStrong communication, logical, analytical problem-solver with strong attention to detailTeam-oriented, works well under pressureGood time management and able to meet deadlinesAble to lead discussions and share knowledgeDegree in Software Engineering, IT, Computer Science, or equivalent experienceRelevant certifications (e.g., Microsoft, Fortinet, Citrix, Cisco, VMware)What we offerA friendly team environment with a strong technical support networkBroad range of options for training and developing your IT skillsOpportunity to work with the IT industry’s latest technologiesInternal career growth for high performers and IT super-starsCost price on products from our suppliersLunches and snacks providedComprehensive Employer Assistance ProgramNew Era Technology, LLC., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/We never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com. If you suspect fraudulent activity, please contact us immediately at [email protected].#J-18808-Ljbffr

📌 Solutions Architect (Brisbane)
🏢 New Era Technology Au
📍 Brisbane